Pontoon Marine Manager

ARE YOU LOOKING FOR A UNIQUE WORK LOCATION AND SOMETHING TO STIMULATE AND CHALLENGE YOU?

ARE YOU AN EXPERIENCE LEADER WHO CAN CREATE POSITIVE CULTURE AND BUILD A DYNAMIC TEAM?

THIS JOB IS FOR YOU!

ABOUT US

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

Cruise Whitsundays is an award winning, innovative, and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays, as well as resort connection services. We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld moored offshore at Hardy Reef, 40 nautical miles from Airlie Beach.

ABOUT THE ROLE

Our Pontoon Managers are an integral part of our leadership team primarily responsible for the supervision and mentoring of our Caretakers; and overseeing the servicing and maintenance of ancillary vessels, machinery and equipment on our Hardy Reef pontoons ensuring the best facilities and staffing for our day and overnight guests. Together with your team, you will share special places and create lasting memories.

Your days might include:

• Training, mentoring and performance management of crew;
• Ensuring exceptional presentation of the Pontoons and Auxiliary vessels;
• Vessel handling and compliance with Safety Management Systems;
• Maintenance and operation of pontoon generators and engines;
• Customer service and product delivery working closely with the hospitality team;
• General pontoon operational tasks;
• Undertaking crew training including in-water training and vessel inductions; and
• Conducting rescue and lookout duties for guests.

This is a unique permanent Full Time position working a lifestyle roster of 8 days on/6 days off, at our Reefworld Pontoon located on the Outer Great Barrier Reef departing from Airlie Beach, QLD. Shared accommodation and meals provided whilst on-duty at the Reefworld Pontoon.

ABOUT YOU

You will be a team leader with strong leadership and proven supervisory experience, effective communication skills, demonstrated positive “can-do” attitude, be comfortable living and working on water for extended periods of time (8/6 roster) and be passionate about delivering exceptional guest experience.

To be successful in the role you will be/have:

• Safety focused with experience conducting risk assessments and drills, and implementing practical safety measures
• Ability to comprehend inclement weather procedures (Cyclone procedures) and understand weather forecasts
• Passionate about the marine tourism industry with a real commitment to delivering the best standards of guest experience – you see everything through a guest centric lens
• An effective leader with deckhand and vessel handling experience and demonstrate a general aptitude for maintenance and engineering – a trade background will be highly regarded

Requirements

• Coxswains Grade 1 NC minimum;
• Master <24M with MED 3 (or higher) highly desirable;
• HLTAID011 Provide First Aid;
• HLTAID015 Provide Cardiopulmonary Resuscitation and Apply Basic Oxygen;
• Responsible Service of Alcohol;
• Working with Childrens Check (Blue Card).

Benefits

• WHV 6 Month Work Limitation Exemption;
• Generous Travel discounts;
• 50% off at the Cruise Café & Bar;
• 50% off Bar onboard Vessels;
• Free Public Transport;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Lifestyle Roster;
• Discounts on Journey Beyond merchandise.

Are you ready to join us? Accepting applications as and when they come in.

We are currently only considering applications of those currently residing in Australia with working rights.