Address
Form of work
SalaryAPS5 Portfolio Coordinator
Non-ongoing (6 months)/Ongoing
Full Time
Adelaide SA, Canberra ACT, Sydney NSW
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.
The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.
We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.
Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au
Reform & Transform Program Office (RTPO).
The RTPO supports the Commission in becoming a world-class regulator through the disciplined approach to project and change management. Working across the Commission, the Office provides expertise in standards, delivery, support and consultation.
The purpose of the RTPO is to:
- Establish a function to support the Commission’s evolution and transformation into a world-class regulator
- Identify and optimise the resource requirements for programs, projects and workstreams to ensure successful delivery
- Set a standard for project and change management across the Commission
- Develop highly-visible reporting for ongoing communication, progress updates and resource management
Position Description
The Portfolio Coordinator ensures the smooth operation of the Reform and Transform Program Office (RTPO) and ongoing activities within an Enterprise Portfolio Management Office (EPMO). This role will be the first point of contact for all operations and support governance under the guidance of the Assistant Director, RTPO. Additionally, you will oversee the administrative aspects of allocating human resources, people management and recruitment where required.
The role will also provide administrative support to the RTPO’s work as a secretariat for the Program Advisory Governance Group (PAGG) and other governance forums. In this role the Portfolio Coordinator will provide support to the Director, RTPO in overseeing travel and accommodation, TechOne financials, and other vendor or external stakeholders. This includes liaising with the administrative teams to ensure all logistical arrangements are set to day-to-day check-ins with team members to ensure they are meeting their deliverables and milestones.
The coordinator will manage the administrative tasks such as meeting arrangements, writing minutes, maintenance of the Project Portfolio Management (PPM) software tool (Sensei Altus), create SharePoint filing structure, maintain records management, communication and change support, and report collation.
Position Duties
- Reporting to the Director, Reform and Transform Project Office (RTPO), this role provides portfolio, program and project administration support, including preparation and distribution for procurement documentation and coordination of executive briefs, budget estimate briefs etc.
- Manage decisions and actions, resource planning, including contract renewals and procurement.
- Identify and implement process improvements, lead small projects within the portfolio.
- Coordinate the management of portfolio budget, risks, issues and dependencies and provide support for project team members within RTPO.
- Prepare and maintain project audits for project monitoring, reporting in PPM tool and compiling information.
- Support the preparation of papers for governance and other working groups including steering committees, project boards, project reporting for executive groups, and contribute to the RTPO, maintaining stakeholder and vendor relationships to ensure with PPM Tool software are met.
- Assist business areas with the project governance framework and processes.
- Contribute to critical knowledge management activities including project management training and dissemination workshops.
- Prepare meeting agendas and other ad-hoc meetings, monitor and maintain the project governance mailbox and calendar.
Position Eligibility Requirements
- Experience in a similar portfolio support role (preferably worked in an EPMO environment);
- Coordinating meetings, committees and working groups including production of agendas, minutes and managing records;
- Strong written communication skills, demonstrated organisation skills and attention to detail;
- Development and maintenance of stakeholder relationships;
- Experience as a team player able to work with minimum supervision in a fast-paced environment and willing to help out;
- Administration of SharePoint/MS Teams;
- Experience with Microsoft Office products to an advanced level;
- Ability to identify opportunities for continuous improvement to achieve quality outcomes;
- Business management or experience within an EPMO/PMO environment;
- Highly motivated, detail oriented, and organised;
- Strong skills in MS Word, Excel, PowerPoint, SharePoint and other Microsoft packages;
- Skills in preparing presentations, including graphics and diagrams;
- Excellent level of written English and strong presentation and analytical skills;
- Experience planning and delivering activities on time and within budget; and
- Experience working within the public sector and/or a regulatory environment.
** Please note, this position will initially be filled on a Non-ongoing basis for 6 months with the possibility of Ongoing thereafter **
Position Notes
Salary offered will be between $79,854 and $86,359 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information please visit www.apsc.gov.au/citizenship-aps
In your application please provide a statement of claims against the Eligibility Requirements in no more than 600 words.
Non-ongoing opportunities may be offered for varying periods up to a maximum of 24 months.
Merit Pool established through this selection process may be used to fill this or future Ongoing and Non-Ongoing vacancies.
How to Apply?
- Navigate to ‘Current Vacancies’ section of the careers page and locate the relevant job title. All documentation relating to the role and application process will be located here.
- Click on the job title and at the bottom of the Advertisement you will be asked to create an account If you are a first-time user or to sign in to complete your application.
- As part of your application you will be requested to complete a statement of claim and attach your Resume. Cover letter is optional
- Click ‘Apply Now’ when you are ready to submit your application.
Please complete an online application form and submit to https://www.agedcarequality.gov.au/about-us/careers/current-vacancies by 11:59pm (AEST) on 4 April, 2024.
Only completed applications will be accepted.
Contact Officer
Please contact our recruitment team on (02) 9633 3*** or ***********@agedcarequality.gov.au for assistance with accessing our website or with lodging your application. Specific questions about the role can be directed to Julie Imbriano by emailing ***************@agedcarequality.gov.au with Position title in the subject line.
Diversity and Inclusion
The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff. The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.
Further information
For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au
For more information on the Australian Public Service, please visit http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code/factsheet-4 and http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.
