Principal Policy Officer

Principal Policy Officer

Ongoing/ Permanent role with NSW Government

Flexible location - role can be based in Sydney / Bathurst / Gosford / Tweed Heads

Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share

An exciting ongoin/ Permanent opportunity has arisen for a Principal Policy Officer to join the NSW Telco Authority, a rapidly growing part of Digital.NSW within the Department of Customer Service.

The successful candidate will be a highly experienced and motivated individual and play a key role in managing the Digital Connectivity Principles project and supporting the Public Safety Mobile Broadband national taskforce.

You will be joining a friendly, fast-paced, dynamic and diverse team who is passionate about keeping people and places safe.

We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.

The role sits within the Whole of Government Connectivity Leadership team in the Strategy & Innovation business unit of NSW Telco Authority.

Opportunities this impactful don't come around often. Don't let this one pass you by!

In this role you will:

• Manage the launch of Digital Connectivity Principles across NSW government. Implementing these principles is key to ensuring that new infrastructure projects incorporate digital connectivity from early planning through to delivery. You will manage a broad range of stakeholders, prepare briefs and influence the embedding of the principles in key processes.
• Provide policy support to the Public Safety Mobile Broadband taskforce. This has been newly established by the Commonwealth to provide leadership in expediting the delivery of mobile broadband capability across all Australian states and territories for frontline responders. NSW Telco Authority plays a key role in this taskforce having led a proof of concept trial on behalf of the Australian Government. You will provide expert and timely advice and information to inform relevant stakeholders including Ministers and/or senior leaders.
• Respond to parliamentary inquiries relating to digital connectivity and public safety communications.

To be successful in this role you will demonstrate:

• Strong verbal and written communication skills, with the ability to synthesise and present complex information clearly.
• The ability to build relationships and influence senior stakeholders to implement new policy recommendations and manage competing priorities.
• A growth mindset, and commitment to continuous learning and personal development
• The ability to work in a small dynamic team environment.

What we need from you:

An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

For enquiries regarding this position, please contact Georgina Gold at *************@customerservice.nsw.gov.au

For enquiries relating to recruitment please contact **********@customerservice.nsw.gov.au.

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 11/12, with the base salary for this role starting at $139,787 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Neha Bajaj via **********@customerservice.nsw.gov.au .

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 6th February 2024, Tuesday (9: 59 am)

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via **********@customerservice.nsw.gov.au or 02 9494 8***.

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