AddressA BIT ABOUT US
HUB24 Group (ASX:HUB) leads the wealth industry as the best provider of integrated platform, technology and data solutions, and we’re not done yet. At HUB24, we believe in the value of advice and by collaborating with the industry and leveraging our technology and data expertise, we’re helping to solve key challenges to enable the delivery of accessible financial advice and empower better financial futures for more Australians.
Our solutions include Australia’s best platform HUB24, leading SMSF software Class, and myprosperity’s innovative client portal technology.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
The role
Join our dynamic Product Management Team as aProduct Communications Manager, where you will play a crucial role in shaping the narrative and visibility of HUB24 products.
You will spearhead the development and execution of comprehensive communication strategies, ensuring that our products' value propositions resonate effectively with our target audience. As part of a collaborative and innovative environment, you'll have the opportunity to influence how HUB24 products are perceived in the market, driving engagement and awareness through strategic messaging and impactful storytelling.
This role sits at the intersection of product management and marketing, offering a unique opportunity to make a significant impact on our company's growth trajectory.
This is a permanent position and is located in Sydney
Key responsibilities- Development of communication plans, tailored to the initiative and audience impacted.
- Creating and executing communication strategies that align with product launches and campaigns.
- Drafting of communication content in relation to: Product disclosure updates, product and operational enhancements, end of financial year processes and activities, incident management, operational templates, key messages, internal and external FAQs & facing guides and fact sheets.
- Execution of Product Communications via digital and email channels to the external audience which includes Analysts, Licensees, Advisers and clients
- Keep internal client facing teams informed about product developments, updates, and key messaging to ensure alignment and support.
- Working closely with product management, marketing, sales, and customer support teams to ensure cohesive messaging and strategy execution.
- Reviewing external facing guides, FAQs and online content
- At least 3 years’ experience in communications writing, preferably with a background in financial products, wealth management or banking
- Strong customer communication focus with proven ability to adapt communications to required tone of voice
- Proven ability to communicate technical concepts to customer audiences
- Strong communication, project management and stakeholder relationship management skills
- Proactive and able to work both independently and collaboratively within a team
- Able to manage competing priorities
- Experience using Pardot or similar email communications software
THE HUB24 STORY
We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
Benefits and Perks:
Employee Share Scheme: Receive tax free shares on an annual basis (permanent employees only).
Unlimited Access to internal and external learning: Learn, grow, and develop with us.
Added purchase and bonus leave: Purchase 2 extra weeks of additional leave per year on top of your standard 4 weeks, plus an extra 5 days if you use your 20 days of leave within 12 months.
Volunteer Day: 1 day Volunteer Day to use on your charity of choice.
Enhanced Parental Leave: We offer 12 weeks of paid parental leave in addition to statutory government leave.
Flexible Working: We offer hybrid working arrangements.
HUBlife: Enjoy a huge range of discounts including health, wellness and financial with our corporate partner.
Employee Assistance Program: Well-being Service provided to you plus your family members.
We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so.
If you don't feel you fit this role 100%, we would still love to hear from you! Tell us what you're interested in - you still might have a skill we didn't realise we needed!
2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.
We have been nominated and placed on the BOSS Best Places to work list.
