AddressProduct Operations Specialist - Emerging Products, Trust & Safety
Sydney Regular Operations Job ID: A72068
Responsibilities
About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join
Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive.
This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo? Never. Courage?
Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us. About Building a world where people can safely discover, create and connect.
The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Responsibilities
1. Responsible for features moderation logic optimization and exploring strategic directions deeply through data analysis. 2. Responsible for generating short-term and long-term roadmaps to improve moderation performance and key metrics. 3. Responsible for moderation & platform operation related projects and push requirements launch successfully and efficiently.
4. Connect with upstream and downstream business teams such as PM, R&D, Algorithm, and moderation operation teams to optimize business processes and improve the work efficiency of the entire link. 5. Responsible for driving strategic projects, managing the program progress and align with cross-functional (XFN) teams.
Qualifications
Minimum Qualifications
- Bachelor degree or above
- Minimum 3 years of Internet strategy product or product operation experience, relevant work experience in the field of content security is a plus.
- Proven experience in large scale platform design (0 to 1) or similar capacity
- Good logical, structural thinking and product sense
- Proven experience in using data to analyse performance and using insight to drive performance, relevant work experience in data analysis or SQL skill is a plus.
Preferred Qualifications
- Strong project management ability, with experience in complex project management and promotion.
- Excellent communication and stakeholder management skills (especially with Engineering and R&D teams).
- Account/feature content moderation-related work experience preferred.
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. #LI-Onsite
