Product Service Engineer

Would you like to be part of our Industrial & Energy Technology Product Line?
Do you love working in collaborative teams and solving technical problems?
Join our Team!
Our Industrial & Energy Technology team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity.
Partner with the best
As a Product Service Engineer - Heavy Duty Gas Turbine, you'll play a vital role with our customers. You will carry out activities relating to enhancing services technology integrating customer data, capturing engines/products maintenance, safety and other performance parameters.
As a Product Service Engineer, dedicated to the BH Axial and Centrifugal compressors installed fleet, you will be responsible for:
Handling the responsiveness and timeliness metrics for Customer Claim Management cases in her/his area of responsibility.
Leading troubleshooting and initiatives with broad scope and high impact to the business. Investigates technical issues and define the recovery strategy
Coordinating multifunctional teams to deliver root cause failure analyses (RCA), in strong cooperation with BH iCenter M&D team, if applicable.
Providing technical support to site team during plant outages and follow up the implementation phase, supporting the responsible functions
Remaining current in the state of the art within own technical specialty for new products introduction activity, performance improvements, cost reductions and problem resolutions.
Defining the execution plan and manages issues within functional area of expertise, in agreement with the overall strategy of Product Service and Services Engineering.
Fuel your passion
To be successful in this role you will:
Have a Bachelor of Science in Engineering, Physics, Chemistry
Have 5+ years of experience in Axial or Centrifugal Compressor design, manufacturing, repair or Product Service and/or 2-3 years of field experience in Turbomachinery Rotating Equipment, and/or Troubleshooting role
Have good knowledge of vibration analysis and troubleshooting, basic thermodynamic and performances calculation.
Able to read project drawings, design specification, update as running, read and interpret datasheet and BoM
Have fluency in English language
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
This role is a Full Time Regular, live in country
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits