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SalaryAbout us
Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.
We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.
That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.
The Division
The Greater Sydney Division is redefining integrated transport choices to improve the lives of customers and communities, making Greater Sydney a better place to live, work and play. We have the single biggest place making opportunity at Transport in the coming years, reshaping Greater Sydney into a metropolis of three cities – Eastern Harbour City, Central River City and Western Parklands City - whilst also overseeing the Greater Sydney region as a whole.
The opportunity
Right now, we have an exciting Permanent Part-Time opportunity for a Product Services Officer to join us at our Port Kembla office by providing high quality customer service in the delivery of maritime related products and services. including applications for and management of moorings, processing applications and issuing of aquatic licences, boat-code management, processing of penalty notices and formal warnings, and on-going support to Service NSW for boat driver licence and vessel registration transactions and other activities as required.
- Providing high quality customer service to internal and external customers (including Service NSW) ensuring best practice in customer service and consistent product support.
- Supporting state-wide operational staff in the administration of mooring licences and aquatic events.
- Processing payments and banking accurately and efficiently in line with the RMS Office Cash Procedures.
- Maintaining a current working knowledge of specialised Maritime Division products and services and providing mentoring and training support to team members.
View the role description for this position.
This role is a 3 day working week and is flexible to discuss what days will suit you.
About you
We’re looking for a great communicator who will genuinely connect with and communicate effectively with our valued Maritime customers either over the phone, or via emails and letters. You will be able to prioritise and manage your workload independently while maintaining attention to detail.
You’re a team player who will be a part of and contribute to our diverse, tight-knit, supportive and progressive team culture.
If you consider yourself to be a customer service star who gets a buzz from helping and educating others and is genuinely interested and knowledgeable on all things recreational boating in NSW, we want to hear from you!
Salary and Benefits
The full-time salary for this position commences at Maritime Officer 3 ($69,890) with structured salary increases in line with training plan, plus superannuation.
Interested?
Right now is an exciting time to join our team as we deliver an iconic $72.2 billion investment into future transport infrastructure and services over 40 years.
Be a part of something big. Apply today to register your interest!
Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.
How to apply
To apply for this position, click 'apply now', include your resume and respond to the questions outlined during the application process.
Applications Close: 11:59pm on Tuesday 18th October 2022
We are the community we serve
We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.
We enable our people to work in ways that work for them with flexible work policies, offerings and practices. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly. We’re proud to be recognised as a FlexReady Certified employer and winners of the ‘Best Remote Work Strategy’ for our hybrid ways of working at the Australian HR Awards 2022.
Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.
For any enquiries, please email Huy Huynh at HUY.HUYNH@TRANSPORT.NSW.GOV.AU.
Learn more about how Transport supports people with disability and those providing care via Transport Careers Supporting People with Disability page.
We’re certified as a Family Inclusive Workplace
Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.
Working with Transport gives you access to a range of benefits that help you balance work with the things that matter to you. Look through our Employee Benefits Guide to learn more.
Apply today to register your interest!
Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.
Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.
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