SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Consulting & Implementation
- Deliver consulting & implementation assistance to new and existing clients
- Requirements analysis & solution design including application deployment, workflow and interfacing
- Reporting configuration and design
- System installation & configuration
- Testing Support
- Client Training
- Provide application support to queries from existing clients
- Recommend best practice use of systems to clients
- Deliver outstanding client service and satisfaction
- Requirements Analysis
- Demonstrations
- Proof of Concepts
- Assist with the gathering and management of client or regional requirements
- Documentation of business requirements for product development
- Degree Qualified in IT/Commerce/Accounting or equivalent field
- Minimum 4yrs experience in a similar role, preferably in the Financial Services Software Industry
- Experienced in elicitation and documentation of business requirements for product enhancements
- Experienced in full system implementation life cycle - requirements to go-live.
- Intermediate knowledge of SQL.
- Advanced Excel Skills
- Intermediate knowledge of application integration, data transfer and ETLs.
- Knowledge of Australian Tax, Fixed Income, Distributions etc.
- Client Service Focused
- Works autonomously or as part of a team
- Strong multi-tasking skills
- Client product training experience
- Presentation skills