Programme Facilitator

• Empower individuals to make positive behavioural change
• Join a welcoming and inclusive team comprised of a Program Manager, Senior Psychologists, Social Workers, and Program Facilitators.
• Full-time permanent position offering the opportunity for career growth within a large organization with a global footprint.

About the Opportunity

Reporting to the Programs Manager you will be responsible for delivering therapeutic, manual based interventions tailored to address a range of offending behaviours, whilst promoting and supporting positive behavioural change.

Under the supervision of a Senior Supervisor and Program Manager, you will co-facilitate a group of up to 12 prisoners to address offending behaviours, reduce risk of reoffending, and ensure individual prisoner needs are met. In addition, you will also prepare clinical reports, case notes and defendable documentation to ensure accurate record of offender progress.

This is an amazing opportunity to ‘Start with a job and stay for a career’ with extensive employment & growth opportunities across Serco’s many contracts. At Serco we are committed to growing our team members with a large focus on professional development.

What you’ll be doing

You are a passionate and dedicated individual who excels in challenging situations where you are required to manage a diverse group of individuals with varied and complex needs. You will adapt your facilitation style to the needs of the client and deliver in a clear concise manner. You’ll have a commitment to driving positive change and support all individuals with a non-judgemental attitude. You are motivated to engage in reflective practice to strengthen your clinical skills to lead group and individual facilitation.

Your ideal skills & experience

• Experience in group facilitation, ideally working with offenders, complex mental health and/or behavioural issues.
• Psychology or Social Work qualifications
• Experience within a correctional, welfare or other institutional setting (desired)
• Effective and accurate report writing skills.
• Ability to prioritise workload and manage assigned tasks.
• The highest levels of personal integrity and ethical behaviour.

You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application. 

Serco & Proud

We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for the safety and wellbeing of people in our care across Australia’s network of immigration centres. Our team provides fully integrated services across facilities management, accommodation, catering, welfare, engagement, security, transport, and escorting. We are committed to treating people in our care with dignity and respect in a safe and secure environment.

 To learn more please visit www.serco.com/aspac

 Why Join Us

- You’d be joining a company that delivers essential public services that make a difference in the communities in which we live

- You’ll get to make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.

- We Invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!

If you’re inspired to make a positive difference, apply now.

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day. 

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging