Property Services Officer

About Communities

The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform.

The work we do at Communities is meaningful and rewarding.  We provide vital services that support children, young people, families, and communities to grow and ultimately thrive. Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.

Benefits of Working With Us

Communities offers you career progression, variety, access to learning and development, and great employment conditions. Some of these benefits may include:

• 4 weeks annual leave,
• 3 days additional public sector holidays,
• 15 days personal leave per annum,
• 11% superannuation, full employer contribution,
• Discount on private health insurance,
• Access to flexible working arrangements
• 3 months long service leave for every seven years consecutive service,

• Eligibility to join the fitness passport program (access to 84 gyms across WA from $13.95 per week),

• Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services,
• Study assistance,
• 14 weeks paid parental leave after 12 months continuous service,
• 5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees.
• Free parking

The Team

Housing Management Services manages approximately 39,000 tenancies across the State. Government Regional Officers Housing (GROH) and Community Housing and Bond Assistance fall under the Division, with close links to Aboriginal Housing.

Whats the Job?

As a Property Services Officer, you will be responsible for managing, controlling and monitoring the property maintenance functions for a designated number of properties within the Housing Management Services area as part of a team.  You will play an integral role in making a difference in the lives of some of the most vulnerable people in our community.

Your key role responsibilities will include:

• Inspecting properties and undertaking the required actions to ensure they are maintained and cared for in a way which meets Agency and statutory requirements.
• Inspecting completed works ensuring contract compliance, accountability, and quality control are maintained.
• Communicating face to face, by phone and in writing on a daily basis with a diverse group of stakeholders including: tenants, real estate agents, contractors, government agencies, local authorities and Departmental staff is required to ensure that an excellent customer focused service is delivered.
• Working in a manner consistent with Departmental practices, policies and values,

For an overview of a Day of in the life of Property Services Officer, please click HERE.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Phil Luce, Manager Property Maintenance on 08 6414 2795 or email *********@communities.wa.gov.au

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months across the Department of Communities. 

Join the Department of Communities

Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only:

1. A current resume/CV.
2. A two-page written application addressing criteria 1,2,3 and 4 of the essential Work Related Requirements (Selection Criteria) as stated on the JDF. Utilising specific examples from your experience to demonstrate how you meet these criteria:
   1. Delivering outstanding service to customers every time, especially when circumstances are challenging and problems difficult to resolve.
   2. Undertaking property maintenance inspections and other related aspects of property maintenance, upgrades and improvements.
   3. Keeping track of a wide variety of tasks and getting things done correctly and on time.
   4. Relating to, and working with, people from all walks of life and showing respect for their cultural differences/needs, in particular, those of Indigenous people.
3. An application form (for hard copy applications only).

Applicants who are short listed will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process.

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact an HR Consultant on *************@communities.wa.gov.au

We can also be contacted via the National Relay Service on the following numbers:

TTY/voice calls - 133 677

Speak & Listen - 1300 555 727

SMS relay - 0423 677 ***

Integrity and Honesty

The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity. 

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.  

Equity and Diversity

The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact an HR Consultant on *************@communities.wa.gov.au. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.

Attachments:
- Application Form
- Information for Job Applicants
- JDF - Property Services Officer (Service Delivery) - Level 3

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