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Form of workAbout MSS
As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at www.msssecurity.a.au
Our employees enjoy working with MSS because we:
- Have a high people and culture focus;
- Offer extensive development and progression opportunities;
- Provide stability and certainty in a role;
- Work collaboratively together and are high achievement focused;
- Because we know how to have fun whilst getting the job done.
About the role
The position is primarily responsible for providing a security presence on urban train services and train stations across the Perth train network. You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will also build strong relationships with your internal stakeholders. Duties include but are not limited to:
- Inspect passenger tickets and issue infringements in accordance with policies and training
- Perform static and patrol duties across the Perth metropolitan area train network
- Provide exceptional customer service and assist public with general queries i.e. providing directions
- Resolve conflicts and disputes where required
- Perform incident reports where required
Candidates will be required to commit to and successfully complete one week of paid training with our client before proceeding to ongoing employment. Training will be run on the following dates;
- 29 April -3 May 2024
Skills & experience
- Valid Security license, First Aid certificate and Certificate II in Security Operations
- Customer service experience with a high standard of presentation and grooming
- High standard of presentation and grooming
- Excellent verbal and written communication skills
- Valid WA driver's license
If you are interested in joining the security industry but do not hold a qualification or license, please take the time to consider our Scholarship Program. Further information can be found on our website www.msssecurity.com.au/employment/scholarships
How to apply
MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.
To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
