Generation Outcast Clothing is one of Australia's fastest growing online fashion companies, exclusively designing the hottest new trends in the market. Based in Mermaid Waters Australia, we’re looking for a highly motivated, creative, and forward thinking Quality Assurance assistant to join our team.
Main Responsibilities for the role in support of the QA team:
- Ensure bulk product upon arrival adheres to our QA guidelines, product standards and compliance requirements
- Investigate and liaise with suppliers on all quality issues focusing on overall product quality, trim quality and compliance requirements
- Assist with monthly reports to provide QA insights to the wider business
- Follow up all supplier claims relating to product defects, incorrect labelling or damaged packaging
- Investigate all customer complaints relating to quality issues and report through on resolutions/recommendations to the QA Manager
- Assist with creating action plans to improve quality within the supply chain
- Coordinate shipping sample approval and follow up ensuring all ex factory deadlines are maintained
- Organise inline/finished goods inspections at factories based on QA strategy
Additional Responsibilities:
- Support QA Manager with administrative tasks relating to Quality and product
- Support QA manager on monthly meetings with suppliers to discuss quality issues, expectations and maintain the quality strategy within the supply chain
- Rotating trims and materials libraries in assistance to QA Manager
- Send samples when required
The Perks:
Opportunity to join a fun, fast growing online company
Regular work events such as group dinners
Newly renovated luxury Mediterranean inspired office.
Competitive salary with perks
Staff discounts!