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SalaryEmployment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $106,142 - $125,241 per annum
Hours Per Week: 38
Requisition ID: REQ460496
Applications Close: 5 February 2024
What you'll be doing
The Quality and Risk Manager will provide specialised support to the ISLHD Division Kids and Families(K&F), with the primary focus being the support of the district wide Child and Family (C&F) service. This will require developing and maintaining effective working relationships with internal stakeholders such as K&F Executive, C&F Service Managers and staff to ensure that a consistent and integrated framework of staff and client safety, quality improvement and risk management is fully established and operating across all aspects of the Service's activities. The position will also have a key role in developing and maintaining collaborative relationships with key stakeholders involved in the support, management and care of clients accessing Child and Family services.
The position will play a lead role and be a key resource in ensuring C&F meet the required National Standards for Accreditation.
The Quality and Risk Manager is committed to EEO, WHS, Ethical Practices and the principles of Cultural Diversity. Successful applicants are expected to abide by the Code of Conduct. Relevant criminal record checks will be undertaken.
All NSW Health workers are required to have completed an up-to-date course of a COVID-19 vaccine (2 doses) which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID-19 vaccines available in NSW.
Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Please provide proof of vaccination if available.
Illawarra Shoalhaven Local Health District is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.
Talent Pool
This recruitment may be used to create a talent pool / eligibility list where candidates may be offered casual, ongoing permanent, or temporary full-time or part-time positions within the next 18 months.
Please note: Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
Successful applicants to the role must provide certified documentation of vaccination history and pathology as part of their recruitment documentation. The applicant must be certified as compliant with before employment can commence.
Criminal record checks will be undertaken on successful applicants. This position is designated as child-related employment and you will be required to obtain a Working With Children clearance from the Office of the Children’s Guardian. To apply, please go to
Your claim against the selection criteria is the most important part of your application as it will help determine whether or not you have met the standard of response required by the panel to be eligible for an interview. You should read the Position Description and then address the selection criteria for the role, giving examples where required. Applicants are encouraged to review the following information on Applying for a position within NSW Health at:
Selection Criteria * Relevant clinical qualifications (registered psychologist, registered nurse, allied health professional with AHPRA registration or eligibility for peak professional association) or health information management qualifications and or relevant experience in a clinical setting.
- Demonstrated experience in the implementation and evaluation of clinical quality activities and processes.
- Demonstrated experience in the implementation of safety improvement and risk management activities.
- Experience and awareness in complaints management and investigation.
- Experience in National Standards accreditation processes, project and change management.
- Demonstrated excellent time management skills combined with high level verbal and written communication skills including ability to effectively manage competing workload priorities and provision of reports within tight timeframes.
- Computer skills including Windows, PowerPoint, Word, Excel, Intranet and Internet. Experience with QARS, ERMS, CHOC, IIMS an advantage.
- Current NSW Drivers license.
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For role related queries or questions contact Gaye Sykes on Gaye.Sykes@health.nsw.gov.au
