Quality Manager

Is quality, safety and continuous improvement in consumer- focused mental health care delivery and design your passion? NSLHD Mental Health Drug & Alcohol Service (MHDA) are seeking a full-time Quality Manager to join our MHDA Governance Support team, to support the wider MHDA service in its focus on quality, safety and improvement.
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 3
Remuneration: .$2,354.41 - $2,674.64 per week
Hours Per Week: 38
Requisition ID: REQ453563
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
Where you'll be working
MHDA Directorate Office, North Ryde
What you'll be doing
The Quality Manager has a pivotal role in overseeing and leading quality processes including accreditation, improvement, research, education, consumer safety, and policies and procedures. The Quality Manager provides support to clinical services and has specific portfolio responsibilities.
The Quality Manager works in collaboration with relevant MHDA staff to implement an integrated quality and safety program across the all MHDA clinical services.
People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:

• What tertiary qualifications, significant experience and experience as a health clinician or worker do you have to support working as an MHDA Quality Manager?
• Please describe your experience and demonstrated commitment to consumer safety initiatives; clinical service improvement, including experience leading improvement / change processes.
• Please outline your experience and understanding of how a Quality Manager role would support a service with accreditation against the National Safety and Quality Health Service standards.

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For role related queries or questions contact Jane Retalic on Jane.Retalic@health.nsw.gov.au or 0434 324 602. Jane will not be available to answer between the 21 December 2023 to the 8 January 2024
All NSW Health workers are required to provide evidence of having received two doses of COVID-19 vaccine in accordance with the Australian Technical Advisory Group on Immunisation (TGA). Employees working in a clinical area or are required to attend clinical areas are considered category A and need to meet the requirements of the .
Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate.
Applications Close: 12 January 2024
Tentative Interview Dates: Week of the 22 January 2024