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SalaryAbout UnitingSA:UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs.Discover our vision and values: .Role Overview:Are you passionate about providing exceptional customer service? We are seeking an Administration Officer to be the friendly face and voice of our Community Aged Care Service. Your role will involve managing reception duties and providing a great client experience for visitors, consumers, support workers, families, and staff. Apply now to be part of our caring team!Key Responsibilities
- Manage the reception switch board and provide excellent front desk service, including phone and visitor handling
- Respond promptly and courteously to all customer inquiries
- Maintain and manage office supplies and equipment
- Support office tasks including word processing, scheduling, and answering calls
- Coordinate Community Aged Care fleet vehicles and buses
- Assist with various administrative duties as assigned
- Uphold high standards of administration
- Escalate consumer issues to appropriate personnel
- Assist with the coordination of employee on boarding and off boarding processes
- Hold Certificate III/IV in Business Administration or related field, or equivalent experience
- Possess current DHS NDIS Worker Screening Check and National Police Clearance
- Excel in fast-paced admin/customer service/reception roles within community services or non-profit sectors
- Efficiently manage competing priorities to achieve high-quality outcomes within deadlines
- Showcase exceptional customer service and interpersonal skills
- Demonstrate outstanding interpersonal skills, with a knack for conflict resolution and relationship building
- Skilfully multitask and adapt to changing high-volume environments
- Maintain strict confidentiality and demonstrate initiative in problem-solving
- Unlock up to $15,900 in tax-free earnings with salary packaging, boosting your take-home pay
- Treat yourself to an extra $2,650 tax-free each year with our Meal and Entertainment Card
- 17.5% Annual Leave Loading
- Paid parental leave
- Strong commitment to personal and professional development
- Comprehensive Employee Assistance Program
- Additional perks including discounted health insurance
