Reception Supervisor

Come and join the team at Next Gen Health & Lifestyle Clubs.
Why?

• We offer a spectacular club environment;
• You will work for an organization with a team orientated culture;
• We offer flexible working hours;
• Club membership;
• Career Development.
• a Company passionate about Health & Wellbeing

Are you passionate about Exceptional Customer Service, being the first point of engagement for all our members and visitors that attend our 5 Star quality club and enjoy working in a supportive, dynamic and fun environment?
About the Role
In this role you will be responsible for leading the Reception Team; workforce planning to meet and exceed service levels; create systems and processes to ensure consistency; training and on-boarding of new Team Members, and promoting a culture of high quality service and employee engagement.
The hours for this role will vary across Monday-Sunday and we do have the ability to be flexible and support each other given that the Team is made up of both permanent and casual employees.
Your Experience

• A minimum of 12 months experience in a similar role;
• Experience in leading a team including workforce planning and rostering;
• Having a courteous and friendly manner;
• Exceptional personal presentation;
• Highly developed customer relations skills;
• The ability to master required software applications;
• The ability to work autonomously and in a team environment;
• The ability to build rapport with members and internal staff; and
• A calm and friendly disposition, while working under pressure.
• Exceptional customer service and interpersonal skills
• Demonstrated commitment and ability to work as part of a dynamic team
• First Aid Certificate - desirable

So if this sounds like you, then don't miss out on this opportunity and APPLY today to become a Next Gen Team Member!
Please note:

• Flexible hours and days are required for this role
• Proof of right to work in Australia documentation will be required to be presented at the first interview
• Working with Children Clearance (WWCC) is required to work at Next Gen