AddressPatient Services Manager - Bruce Private Hospital
- Make a difference at one of Canberra's leading private health care providers
- Excellent salary packaging options available
- Full time role
- Application closing date: 30 May 2024
About the role
The Patient Services Manager (PSM) is a key leader in hospital administration functions, including bookings, patient services, ward clerk(s), sessional clinics and medical records. The PSM will be working closely with the Executive and Senior Management teams to ensure all administrative functions are delivered efficiently and drive positive outcomes through effective leadership, while upholding Calvary's values.
Your main duties will include:
- Ensure the team meets KPIs and maintains high accuracy standards.
- Efficiently manage staffing needs and ensure operations run within budget.
- Continuously work on process improvement and implementation to enhance service efficiency.
About you:
- Demonstrated management or leadership experience, preferably within a hospital setting, with a strong understanding of computerised patient administration systems.
- Well-developed understanding of hospital business processes and procedures, particularly in Health Information and Patient Services management, coupled with a dedicated customer service approach.
- Highly effective oral and written communication skills, along with proficient interpersonal, organisational, and time management abilities.
- Ability to liaise, negotiate and consult with management, staff and patients, through strong customer focus
- Demonstrated ability in leading a team in a busy work environment with a focus on meeting prescribed deadlines, and managing interpersonal issues within the team.
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
Your benefits:
- NFP salary packaging benefits, discounted health insurance and gym memberships
- Paid parental leave
- Training, development pathways and career opportunities
- Flexible hours that make sense for you
As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.
Please note the following:
- As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
- You will be required to provide evidence of immunisation as required for your role
