AddressRecovery Partners are an Australian-owned Rehabilitation provider with a genuine desire to enable people to prosper. We provide services to everyday individuals as we strive to create a positive impact in their lives after experiencing a workplace incident.
We believe that safer work is smarter work, and that positive safety culture in Australian workplaces is essential for worker wellbeing, workforce productivity and the prosperity of Australian businesses.
Check out our website for more information → www.rrp.com.au
The Role
In your new role, you will be responsible for delivering and maintaining injury triage services for clients, ensuring their needs are exceeded. The Injury Reporting Centre receives notification of injuries and illness from our client organisations, and you will be responsible for the assessment of these reports + establishing processes to ensure exceptional customer service is achieved. To do this, you will utilise your background in Allied Health to assess reports and make recommendations to our clients.
What Will My Day Be?
- Conduct initial telephone screens with injured parties when required
- Develop Return to Work plans where required
- Liaise with treating medical practitioners
- Maintain effective and efficient communication with RRP client organisations
- Update and maintain data bases
- Design and documents business processes
- Handle customer disappointments and complaints
- Complete Corrective Action Reporting where required
- Prepare regular client reports
- Provide and enacts specialist Allied Health advice to stakeholders
- Develop collaborative and influential relationships with key stakeholders
The Successful Candidate
- AHPRA Certified Registered Nurse
- Excellent time management skills and the ability to meet deadlines
- Advanced verbal communication skills
- Advanced computer literacy
- Valid Driver’s License
Benefits and Culture:
- Flexible hours + work-life balance = Job stability and security
- Support for ongoing study with professional development
- CPD opportunities
- A genuinely supportive culture + team mentoring (quarterly professional development reviews)
- Regular Social Events
- Mobile phone + laptop + access to pool car
Talent Acquisition Officer: Taylah Blackman on 0414 976 ***
Recovery Partners acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land. We strongly encourage first nations people to apply.
Recovery Partners are an equal opportunity employer committed to providing a working environment that embraces and values all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Additional information
- Flexible working arrangements
- Job security, recognition & career advancement opportunities
- Realistic responsibilities that also bring the role to life
