AddressESCA is a premium hospitality group with venue in Sydney and Melbourne.
ESCA is looking for a reservations superstar to join the Head Office team! Are you a great communicator with attention to detail and a passion for organisation? Then this role is perfect for you.
You already know our guests expect ESCAordinary service and this starts when they book. As the “voice” of our business you will be responsible for sales, reservations and events coordination for our six busy restaurants. We are looking for someone who is:
- Professional and intelligible on the phone
- Highly attentive to details
- Able to multitask
- Happy to work as part of a team and independently
- Able to work days, nights and weekends, unsupervised.
- Looking for a long-term career in hospitality
- Willing to learn, listen, and grow
- Fluent in English (writing and speaking)
In this role you will be responsible for managing the phones and email accounts for the venues and being the point of contact for guests. You will play an integral role in the organisation of bookings and events and making sure all the details are communicated to the team in-venue. You will also play a huge part in helping the teams to fulfil guest's unexpressed wishes and facilitating requests. With your finger on the pulse you will provide feedback to inform how we can improve and better cater for our guests.
Why join the ESCA family?
The foundation that ESCA is built upon is our unremitting urge to challenge the ordinary, shoulder boundaries, and birth professional paths.
Our purpose is engineered by ensuring all elements of our venues are elevated, delivering instant sensations of warmth, positive, and progressive culture, and a feel-good atmosphere. This is achieved by nurturing the hands and minds of our team.
The key to our business success is that our founders Jorge and Ibby truly love what they do and see an exciting future for ESCA. We want you to be a part of that.
https://www.youtube.com/watch?v=M3vT9JOvs_0
Summary of role requirements:
- Looking for candidates available to work:
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Work visa can be provided for this role
- Expected start date for role: 20 May 2024
- Expected salary: $30 - $42 per hour
