Resource Industries Support Representative

Company :Hastings Deering (Australia) LtdAbout the RoleThis unique and exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company located within the Bowen Basin region.  Reporting to the Resource Industries Support Manager your responsibilities will include:Promote and adhere to all safety requirements on site and within the workplace

Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)Promote consistency by being a centralized point of contact

Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training

Create, implement and execute sales and account strategies

Maintain and increase our market share of parts and service

Communicate and manage challenges effecting fleet performance and satisfaction

Manage, document and resolve customer issues and enquires

About YouYou will bring the following skills and experience to the role:Trade QualifiedDemonstrated customer management experience within the mining industry

Experience in mining, mining services or heavy earthmoving industries

Strong commitment to Safety and continuous ImprovementProactive approach to sourcing solutions

Positive attitude to developing the business through a team approach

About the BenefitsHastings Deering offers a wide range of benefits including:A rewarding career with diverse opportunitiesA competitive remuneration package

Salary Continuance InsuranceEmployee Assistance Program for employees and their families

Discounts on private health, vehicles, travel and moreA culture of inspiration, innovation, collaboration and execution

Ongoing training & support to further your career

Annual salary reviews

How to ApplyIf you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and apply now.For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at ***************@hastingsdeering.com.au

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