Address- Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!
- Voted one of the Gold Coast’s most popular tourist destinations!
- Unique opportunity to be part of a value-led and future focused organisation!
About National Trust Queensland & the Currumbin Wildlife Sanctuary
Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of everything the NTAQ represents: to protect, conserve, and celebrate the Environmental, Built and Cultural heritage of our State.
As we continue to welcome visitors to the Currumbin Wildlife Sanctuary, we have an opportunity for a experienced and energetic Retail & Photography Manager to join our Team. This position would be suitable for an individual who has previous experience as a Flagship Store Manager. Here at Currumbin Wildlife Sanctuary, we deliver a fast-paced Retail experience, always in combination with excellent Guest service. Our Retail and Photography Team take pride in their work, the presentation of outlets & meeting & exceeding sales targets.
About the Role
You will report directly to the Head of Retail & Photography, using your expertise & experience to make recommendations to maximise revenue & minimise costs throughout the department, and to meet company & division budgets. You will supervise the Retail & Photography Team members across multiple outlets onsite, to ensure they meet sales objectives whilst also assisting the Head of Retail & Photography to complete all people planning requirements including recruitment, training & development & performance management.
You will regularly work on the floor of the outlets, be proactive and lead by example and assist the Team & Guests as required. You will support and lead the team in training and development skills & enhance employee performance. You will ensure compliance with company policies and procedures whilst developing initiatives & incentives to continuously drive sales.
About You
To be successful in this role you must have previous retail managerial experience and be a clear communicator who can liaise effectively with internal and external stakeholders.
Other required skills and qualifications we are looking for include:
- Develop initiatives & incentives to continuously drive sales.
- Ensure all stock is replenished in outlets & presented to a high standard to promote sales opportunities.
- Work regularly on the floor of the outlets, leading by example to assist Team & Guests as required.
- Create an energetic Team culture focused on delivering a superior guest experience. Ability to manage wage budgets. Experience managing staff across multiple outlets.
- Be prepared to work in an outdoor environment, in all weathers, in a role that requires substantial walking in a workplace that has native wildlife such as birds and reptiles.
- Flexible and available to work across weekends, school holidays and public holidays.
- Flexible Work Practices
- NTAQ Team Member Card offering unlimited entry to Currumbin Wildlife Sanctuary and other SEQ sites and generous retail & food & beverage discounts.
- Currumbin Wildlife Sanctuary Family & Friends Passes
