Retail Assistant - Personal Finance Operator

Cash Converters is Australia’s largest second-hand retailer with affordable Personal Finance solutions, giving our customers the freedom of choice.

We are

• Real people who are passionate and proud
• Caring and respectful
• Tenacious problem solvers

We are currently looking for a Retail Assistant - Personal Finance Operator to join us at our Prahran Store in a Full-time capacity.

About the role

• This is a retail-based position where you’ll provide a high level of customer service within our Personal Finance department.
• Complete all transactions in line with compliant practices (Regulative, legislative and operational).
• Use your Personal Finance knowledge to assist customers in finding Personal Finance solutions.
• Proactively promote Personal Finance throughout the rest of the store to generate new business.
• Liaise with customers using the highest levels of respect, professionalism & diligence; and
• Work towards achieving individual and store targets.

About you

• You will understand the sales process and be passionate about meeting targets.
• Be able to build great relationships and encourage repeat business with our loyal customer base.
• Ideally you will have a basic understanding of the Personal Finance industry and its principals.
• Be interested in Technology and have basic Microsoft suite skills; and
• Have previous experience in a customer service role.

What’s on Offer

• Exclusive access to ‘Cashies Rewards’ featuring discounts and cash-back offers from over 400 retailers.
• Monday to Saturday | No Sunday Trading
• Real career development opportunities
• Ongoing quarterly store and team bonuses | Full paid training provided.
• Paid Parental Leave.
• Salary Packaging for a Novated Car lease available.
• Health Insurance Discounts (Bupa & HBF).
• 30% Instore Discount.
• Plus, access to our Wellness Activities: Move, Munch, Money and Mind.

We will start shortlisting for this position immediately!

So, keep your phone nearby! You could be hearing from us soon.

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and Personal Finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.