Retail Manager

GVRC on behalf of 3 Buddhas Pty Ltd trading as Miki Beautiful Sushi

Position:Retail ManagerSalary: $74,000 to $80,000 plus 11.5% superannuation Hours: 38 Mode: Full time Location: Shop G47 Cnr Anketell and Reed Street, Greenway ACT 2900 Experience required: 2 years plus experience in relevant roles.

We are seeking a dedicated and experienced Retail Manager to join our team at Miki Beautiful Sushi and lead our retail operations. The ideal candidate will possess strong leadership skills, a passion for customer service, and a drive for delivering unparalleled shopping experiences. As a key member of our management team, the Retail Manager will be responsible for overseeing daily operations, managing staff, ensuring quality standards are met, and fostering a positive work environment.

Duties and Responsibilities (but not limited to):

• Lead and supervise retail operations, including staffing, training, and scheduling.
• Foster a positive work environment, motivating and inspiring team members to deliver exceptional service.
• Ensure that all sushi and other food offerings meet the highest quality and presentation standards.
• Manage inventory levels, order supplies, and control costs to maximize profitability.
• Undertake budgeting for the shop, ensuring financial targets are met and expenses are controlled.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Advise customers on sushi and menu items, providing recommendations to enhance their dining experience.
• Develop and implement strategies to drive sales, increase revenue, and attract new customers.
• Uphold cleanliness and sanitation standards in accordance with health and safety regulations.
• Stay current on industry trends, competition, and customer preferences to inform business decisions.
• Perform administrative tasks such as payroll processing, budgeting, and reporting.

Qualifications:

• Diploma of hospitality management (preferred but not mandatory)

Other Skills and Requirements:

• At least 2 years of experience as a Retail Manager in a similar fast-paced environment.
• Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
• Extensive knowledge of sushi preparation techniques, Japanese ingredients, and culinary trends.
• Excellent customer service skills, with a genuine passion for creating memorable shopping experiences.
• Strong organizational and problem-solving abilities, with attention to detail.
• Ability to thrive in a fast-paced environment and remain calm under pressure.

Please email your resume to *******@gvrc.com.au

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Working rights required for this role