AddressAre you passionate about delivering exceptional customer experiences? Are you adaptable to change and want to work with a dynamic and innovative company? Do you have a passion for trees and nature?
If so, we may have the perfect job for you!
We seek a highly organised and motivated individual to join our team as a Retail Sales Team Member. The ideal candidate will be a team player with excellent communication and interpersonal skills and a sales talent.
If you're looking for a role where you can make a difference while being surrounded by nature, then we encourage you to apply today.
About us
Ellenby Tree Farm is a family-run business with over 40 years of dedication to growing quality trees. Owned and managed by the second generation of the Woodroffe family, we are a leader in supplying mature trees across Perth and Australia. We pride ourselves on creating a dynamic work environment where each day brings new challenges and opportunities.
The Role
Retail Sales Team Member at Ellenby Tree Farm is pivotal to our Retail Sales operations. Dedicated to handling Retail Sales enquiries, they provide exceptional customer service to our general public customers. Their focus is on meeting each customer's unique needs, offering expert guidance and assistance in a professional and welcoming manner. The commitment to outstanding customer service is integral to the success of our retail operations, ensuring a positive experience for every customer.
Qualifications & experience
- High school certificate or equivalent.
- Computer literacy and working knowledge of Microsoft 365 Suite.
- Experience in Customer relationship building and sales environment.
- Exceptional organisation, planning, and scheduling skills.
- Excellent communication and interpersonal skills with customers and other Team Members.
- A good understanding of trees or the desire to learn.
Desirable but not essential
- Experience in a similar nursery or landscaping setting
- Horticulture qualification
Tasks & responsibilities
- Preparing Retail quotes and orders.
- Booking deliveries
- Walk-in Customer Assistance
- Following up on existing orders and quotations.
- Assisting other Team Members where needed
- Actively seeking new and repeat sales opportunities.
Location and Work hours
- Full time – 5 days
- Availability to work Monday to Friday, 7am-3.30pm, and 9am -3pm Saturday.
- Located predominantly at our Gnangara Display Nursery with occasion off-site events eg Kalamunda and Perth Garden Festivals.
- A driver’s licence and a reliable car are essential as no public transport is available.
Benefits
- Work amongst beautiful trees in a tranquil environment.
- Join a friendly and encouraging group of colleagues who share a passion for nature and trees.
- Make a meaningful contribution by helping increase urban canopy cover and enhance the environment through your sales efforts.
- Varied and engaging work.
- Develop your skills in the sales and horticulture industry with ongoing training opportunities.
Click the Apply button today and attach your resumé and a cover letter.
