Pets Domain is one of the fastest growing retailers in the country. We operate pet stores nationwide that provide pet parents with amazing service and products. We also support the community that our stores are in through regular fundraising and adoption days.
Summary:
If you are self-motivated, have exceptional customer service skills, are a team player then our Full Time Store Manager role at our Charters Towers store is the role for you. The position is perfect for someone who is confident, dynamic, enjoys a challenge and has proven ability to guide the staff and operations of the store to achieve exceptional sales results.
Our stores are supportive, dynamic and fun places to work. As Store Manager you will champion our wired company values with your team.
Welfare: We will always have the welfare of animals foremost in our minds in all we do
Integrity: We will always conduct our interactions with honesty and integrity
Respect: We will always respect each other, our communities, and our business partners
Experience: We will always strive to provide the best experience we can to every one of our stakeholders
Discovery: We will always seek to discover new opportunities to help us grow
Here are some of the awesome staff benefits we have at Pets Domain:
50% Staff Discount
Staff Rewards
Great Work-Life Balance
Every second weekend off
Opportunities for Growth and Development
Competitive Salary
Supportive Team Environment
The primary skills and requirements:
A Customer first focus
Strong supervisory, management and organisational skills
Possess the ability to make a positive contribution to the day-to-day operation of the store
Basic financial acumen, including wage and cost control
Talented with a flair for merchandising
A common-sense approach with a "Can Do"-" Will Do" attitude
Previous experience and knowledge of pet products and accessories would be beneficial, but not essential if you have the desire to develop your knowledge whilst working within a friendly team environment.
If this role sounds like you, please apply. Email your resume and application, including the reference code of the position you are applying for and outlining your achievements to:
Retail Operations Manager
****@petsdomain.com.au
Quote Reference Number CHATL on your application.
Responsibilities:
Manage the day-to-day operations of the Retail Store, including sales, customer service, and inventory management
Develop and implement strategies to achieve sales targets and increase profitability
Hire, train, and supervise staff, ensuring they provide excellent customer service and adhere to company policies and procedures
Monitor inventory levels and order products as needed to ensure adequate stock levels
Manage budgets and expenses, ensuring the store operates within financial guidelines
Maintain a clean and organized store environment, ensuring merchandise is displayed attractively and in compliance with company standards
Develop and maintain relationships with customers, vendors, and other stakeholders
Ensure compliance with all legal and regulatory requirements, including health and safety regulations
Qualifications:
Minimum of 5 years of experience in retail management, with a proven track record of achieving sales targets and managing staff
Strong leadership and communication skills, with the ability to motivate and inspire a team
Excellent customer service skills, with a focus on building and maintaining relationships with customers
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Knowledge of inventory management and budgeting principles
Ability to work flexible hours, including evenings and weekends