Retail Supervisor (Self Serve Warehouse)

Retail Supervisor (Self Serve Warehouse)
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."
Location
Sydney (Tempe)
Employment type
Permanent
Department
Sales & Commercial
Deadline
2024-02-14
You already applied for this job.
Candidate profile (title) Our team within IKEA
Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
Key responsibilities (title) What you need to know
Key responsibilities (text) Working at IKEA has its benefits and rewards:

• $28.64 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

• This role is permanent full-time, 76hrs/fortnight.
• The internal job title for this role is Sales Coordinator.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating full weekends (both Saturday and Sunday).

Team vision ( title) About this work area
Team vision (text) As a Retail Supervisor your responsibilities will include, but are not limited to:

• Supervising and coordinating the daily operation of the team.
• Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary.
• Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area.
• Encouraging the team to actively sell the department's top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability.
• Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience.
• Working closely with the Logistics team to ensure the Self Serve warehouse is always well-stocked, tidy and presentable.
• Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability.

Let's connect Who you are
Let´s connect As a Retail Supervisor you are:

• Passionate about people's everyday life at home and home furnishing.
• Able to optimise sales through your knowledge of the IKEA product range, local market, and customers.
• Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management.
• Friendly and comfortable with connecting and interacting with people and enjoy working in a fast-paced environment.
• Comfortable with coordinating your team, setting priorities and delegating responsibility.
• Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.
• Looking to develop and grow within the business.

Local section (title) We need people like you
Local section (text) At IKEA, work is so much more than a job. Come join us!
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.
Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.
What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!