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SalaryHere at genU we're a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.
Hey You!
We are looking for Rostering Administrator who will be the first point of contact for all rostering and enquiries from clients and support workers for the provision of services provided by genU Supported Independent Living. This Office operates from Monday to Friday 7am to 6pm and has on-call supports in place. Working in a fast-paced environment, creating real change for clients to remain living independently in their homes and community.
This is a full time, ongoing position, based in our Launceston office.
What You’ll do
The core purpose of the position of Rostering Administrator is to:
- Coordinate client carer schedules on a daily basis to ensure all clients receive the services they have requested
- Provide effective and efficient day-to-day rostering support to clients, families and carers, therefore providing assistance to people to maintain their independence, quality of life and reach their goals
- Answer incoming calls in a friendly, professional, and knowledgeable manner
- Ensure the seamless delivery of services through timely transfer of information and communication to appropriate information systems and staff
- Provide general administrative support to the operations team
To be successful in this role it is a requirement that you have:
- Minimum Certificate III in Disability, Individual Support or similar relevant qualification/experience
- Experience working with people in the human services sector or customer service roles
- Well-developed computer and data entry skills with an emphasis on Microsoft Office products; including Word and Excel, and Internet and email applications
- Experience where telephone communication was the primary communication with clients and/or employees
- Must have or be willing to obtain an NDIS Worker Screening Check
- Must have or be willing to complete the NDIS Worker Orientation Module 'Quality, Safety and You'
What’s in it for You?
genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day.
- Investment in You: in addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.
- Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
- Increase your Take Home Pay: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.
- Employee Discount Program: save money with employee discounts and savings at over 450 of Australia’s most loved retailers and service providers including Coles, Woolworths & JB HI-FI.
- Study Scholarship: all genU employees are eligible for a 20% scholarship towards undergraduate and postgraduate courses at Torrens University.
- Employee Referral Program: refer someone to work at genU and receive a generous cash bonus once that person completes their 6-month qualifying period!
This role closes on the 29th January 2024 however applications will be progressed, and suitable candidates interviewed as they are received.
Apply Now
