Rostering/Scheduling Co-ordinator

About AMS:

Australian Mentoring Services (AMS) is an energetic values-based organisation supporting people with a psychosocial disability. We support people in building their skills and capabilities they need to achieve their goals and gain independence. AMS aims to integrate people into the community, reaching goals and re-connecting people with their culture and families. 

About Your Role:

Reporting into the Resource Co-Ordinator, you will work as part of a small team to help support the business. This hybrid position is located in Campbelltown 1 day per week minimum in the office, with the option of 4 days working remotely.

Key Responsibilities:

• Develop and manage staff rosters, ensuring appropriate allocation of frontline employees based on participant needs and contractual obligations.
• Respond promptly to changes in scheduling, including unforeseen events, leave requests, and adjustments to ensure continuous service delivery.
• Regularly review and analyse rostering data to identify trends, potential issues, and opportunities for improvement
• Communicate effectively with support teams and management to address roster-related concerns and implement solutions.
• Stay informed about relevant industry regulations, standards, and best practices related to staff scheduling.
• Complete Ad hoc tasks as requested. 

Qualifications & Experience:

• Hold formal qualifications relevant to this position in Office Administration, Business Administration or Human Resources.
• Discretion required at all times as dealing with confidential information.
• Strong organisational and time-management skills, with the ability to prioritise competing demands.
• Excellent communication both written and verbal
• Process driven, highly organised and efficient.
• Knowledge of the Social, Community, Home Care and Disability Services Industry Award 2010 desirable, but not essential

Benefits:

• Annual Family Day for all support office staff and their family
• Genuine hybrid working opportunity, but an office that you are welcome to attend every day if you prefer.
• Employee Assistance Program to help support you personally.

Our recruitment process will look something like this:

• Introductory phone screen - chat with a member of our friendly team to discuss you and the role.
• Virtual Interview - get to know more about the business and the role.
• Face to Face Interview - get to know your potential manager see the office location and showcase your skills.
• References

All applicants will be contacted to advise the outcome of their application whether it is good or bad news - we won't leave you wondering what is happening.

Additional Information:

It is a requirement to work at AMS, the successful applicant must undergo a NDIS Worker Check and provide a NSW Working with Children Check verification number.

AMS is an EEO employer with a diverse workforce. AMS wants to employ people who reflect the diversity of the people we support. We are committed to fostering an inclusive culture that embraces a diversity of perspectives and experiences. We wholeheartedly embrace individuals of all backgrounds, and we do not discriminate based on factors such as race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability. 

How You Can Join the Team:

To apply, please click the “apply” button below.