Rostering/Scheduling Officer

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a real difference to your community?

St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.

With over 130 years of experience, the culture at St John WA is underpinned by a strong team spirit, camaraderie and the collaboration of employees and volunteers working together to change lives, while creating a powerful sense of belonging, where our people want to work.

This combined with over 2800 permanent team members, 6000 volunteer team members and annual revenues of $500 million, makes St John WA the industry leader in the provision of pre-hospital care and related products in Western Australia. Each year we attend in excess of 275,000 people across the state, treat 350,000 patients at our primary health centres and teach over 330,000 people life-saving first aid skills.

A job to be proud of:

An exciting opportunity has become available in our Staff Deployment department for a well organised Rostering/Scheduling Officer to join the team. This is an opportunity to play an active role in assisting the rostering of our iconic operational team. Reporting to the Resourcing and Scheduling Team Leader, your role will be to assist with the leave planning and development of rosters for Operational Staff (Paramedics/Transport/State Operations Centre).

The role is a permanent, full-time role working Monday to Friday 8:30am – 4:30pm at our Belmont State Office.  

What you’ll do:

• Develop, build, and maintain rosters for Paramedics, Transport and Communication Officers
• Assist in leave management of our operational staff
• Adhere to policies, procedures, Enterprise Agreements and Fair work act
• Participate in continuous improvement processes by recommending appropriate rostering and scheduling adaptations
• Ensure all relevant information and database systems are up to date by collecting, analysing, and summarising data and trends
• Ensure strong rapport is continually maintained with Paramedics, Ambulance Officers, Patient Transport, Communication Officers and other internal stakeholders
• Provide information and advice to staff in relation to rostering requirements
• Deliver presentations and workshops to new operational employees

What you’ll need:

• Previous experience within an administrative or customer centric environment is highly regarded
• Exceptional phone manner and experience dealing with phone enquiries
• High level interpersonal and communication skills are essential
• Ability to work autonomously
• Ability to organise and prioritise workload
• Proficient in multitasking  
• Adapt to and utilise corporate information systems and MS Office applications to an intermediate level

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $550 Health and Wellness bonus
• 17.5% annual leave loading
• Corporate uniform
• Competitive remuneration package
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions, please contact Passang Dema – Talent Sourcing Consultant on (08) 9334 1***

Applications close on Sunday 14th April 2023 at 6:00pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.

St John may begin the shortlisting process prior to the closing date.