Sales Assistant

Permanent Full-Time Opportunity | Canberra Location | From $60,000 per annum including superannuation

OVERVIEW

Our client is currently seeking an experienced Sales Assistant to join their team. As a key member of the sales team team, you will cultivate and nurture client relationships through various administrative support duties to drive sales and business outcomes. You will directly support a Sales Executive through the below duties.

YOUR RESPONSIBILITIES

• Assist in generating leads and identifying potential clients in need of digital forensic tools, services, and training.
• Respond to inquiries from prospective clients via phone, email, or in-person meetings.
• Collaborate with the sales team to prepare and support sales presentations and proposals.
• Coordinate with technical staff to gather information and provide accurate estimates for services.
• Maintain client records and update the customer relationship management (CRM) system.
• Follow up with clients to ensure satisfaction and address any concerns or issues.
• Keep abreast of industry trends, competitive offerings, and changes in digital forensic technology.
• Assist with marketing efforts, including social media updates, website content, and promotional materials.
• Provide administrative support to the sales team, including scheduling appointments and managing calendars.

• Previous experience in a sales support or customer service role, preferably in the digital forensic or technology sector.
• Knowledge of digital forensic principles, tools, and methodologies is highly desirable.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
• Proficiency in Microsoft Office suite and familiarity with CRM software.
• Bachelor's degree in a relevant field (e.g., computer science, criminal justice) preferred, but not required.
• History of achieving and exceeding sales targets and business growth.
• Willingness to travel to meet with clients, attend industry events, and oversee sales activities.

SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

You may be required to complete a Police Check throughout the recruitment process. 

Please be advised If the closing date has passed for the particular position(s) you are interested in, we still encourage an application. Occasionally late applications are accepted and in addition we will retain your resume on our system for other positions as they arise.