Sales Assistant - Electrical Wholesale

About Us:

At ARCK Electrical Wholesale Supplies, we provide electrical and lighting products with customized solutions, catered to the needs of professionals in the electrical industry. We take pride in offering a wide range of high-quality electrical components, lighting, tools, and equipment to our valued customers. As we continue to grow, we are seeking a motivated and customer-oriented Sales Assistant to join our team.

Job Description:

As a Sales Assistant you will play a crucial role in providing exceptional service to our customers within the electrical industry. Your responsibilities will include:

Customer Engagement:

• Cultivate and maintain strong relationships with our clientele.
• Address customer inquiries promptly, providing product details, pricing, and availability.
• Assist customers in selecting the appropriate electrical products to meet their needs.

Product Knowledge:

• Become proficient in our diverse product line, spanning electrical components, lighting fixtures, air conditioning units, and a variety of specialized tools.
•  Stay up to date of the latest developments and applications within each product category to provide comprehensive assistance and tailored solutions to our customers.

Order Processing and Delivery:

• Process customer orders accurately and efficiently, ensuring timely delivery.
• Collaborate with the warehouse team to coordinate order fulfillment.
• Drive and deliver orders to customers when necessary, ensuring a professional and timely service.

Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling related products to customers.
• Provide effective solutions and alternatives to fulfill customer requirements.

Qualifications:

• Previous experience in sales or customer service, ideally within the electrical or wholesale industry.
• Strong knowledge of electrical products and their applications.
• Excellent communication and interpersonal abilities.
• Detail-oriented with a focus on accuracy.
• Ability to work independently and collaboratively.
• Proficiency in computer systems.
• A commitment to delivering exceptional customer service.
• Hold a full Australian driver's license.

Benefits:

• Competitive salary
• Comprehensive training.
• Employee discounts on our range of products.

If you're passionate about the electrical industry and thrive on helping customers find the right solutions, we encourage you to apply for the position of Sales Assistant at ARCK Electrical Wholesale Supplies. 

Join our dynamic and expanding team, where your dedication and expertise in serving our customers in the electrical field are highly valued. 

Apply today and be part of our journey!