AddressAt Brighton Homes, we understand being a Queensland home builder involves more than just building New Homes. We offer a range of stunning architectural house plans full of sun-fringed spaces and generously sized rooms, perfect for the Brisbane, Gold Coast and Sunshine Coast lifestyle. Our home designs consistently win Master Builders Association State and National Awards and we were voted Join the HIA awarded Professional Major Builder Queensland for 2022.
We are proud to belong to the NEX Building Group, the second largest residential builder in Australia. We are an expanding organisation with over 1000 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home builder.
We are on the lookout for a results oriented, customer focussed individual to be based out of our modern luxury display home in North Harbour.
About the opportunity
You will report to the Sales Manager and work closely with the Building & Design Consultant, as a valued member of the Brighton Homes sales team. The key focus of this role is to provide an exceptional customer experience to clients throughout their exciting journey selecting a new home design and beyond. More specifically, you will:
- Welcome visitors to the fully furnished display home
- Schedule appointments and take responsibility for the day-to-day operations of the display home
- Support customers through the sales cycle from developing, qualifying leads to nurturing and closing
- Provide exceptional customer service, answering questions to support customers to make informed decisions
- Collaborating with the Building & Design Consultant to ensure business sales and customer service objectives are achieved
- Ensure that all sales documentation and paperwork is completed to high standard and within required timeframes
- Collaborate cross functionally with all departments within Brighton Homes and the NEX Building Group to ensure customers experience the difference of building their new home with Brighton
About you
You will share a passion for our purpose to build better futures and be aligned to our core values. In addition, you will demonstrate:
- An outgoing personality with exceptional listening, communication, and interpersonal skills
- A passion for home design and living spaces
- A commitment to customer service excellence
- Ideally you will have customer service and sales experience in big box retail, any service or related industry
- The ability to engage with team members and work collaboratively toward achieving individual and team goals
- Gain satisfaction from producing quality work and achieving goals
- Have a desire to be the best you can be and willing to seek out means for continuous improvement
- Strong systems skills and the planning and organising skills to keep on top of all documentation and communications with key stakeholders
- Availability to work Saturday to Wednesday
Our commitment
We believe that our employee community is a key strength of our organisation and we aim to attract the best talent to achieve our strategic goal of being Australia’s number one leading home builder and Employer of Choice in our sector. Our leaders create inclusive teams and value the individual contributions of our employees. We value safety and integrity, and we lead the way in innovation and building better.
Interested?
The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical.
Apply today!
If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better lives, click on the APPLY button. To find out more about NEX Building Group go to nexbg.com.au and brightonhomes.com.au or follow us on LinkedIn
