Sales Consultant - Moore Park Full Time

Icon By Design (Moore Park, Sydney) Sales Consultant 

Icon By Design is a family owned and operated company with a focus on providing Australians with timeless solid timber furniture at an affordable price. 

We are currently looking for a Full Time Sales + Design Consultant to join our team. As a Sales + Design Consultant, you will provide the highest level of service and advice to your customers. With a showroom that encourages customers to feel at home, and an amazing team behind the scenes ensuring that quality products are provided, you will be able to sell with confidence. You will be responsible for fashioning a creative sales environment that enhances the buying experience through the provision of product knowledge and design assistance. 

To fit nicely into our culture, you must be an empathic and honest customer service superstar who truly knows how to wow their customer. You will go above the call of duty to engage and educate every guest on our product range and tell the stories associated with our trailblazing brand. We expect every staff member to be open-minded and committed  and approach every day with a curious mindset! We are a learning culture at heart, always striving to do more with less. We truly appreciate the strengths and contributions of others, as we aim to stay humble at all times with respect and gratitude for our fellow teammates. 

The five elements described above are the core of our cultural alignment. Explicitly our values are:

1. Wow your customer
2. Be open minded and committed
3. Be curious
4. Do more with less
5. And remember, be humble

What you’ll do: 

• Provide great customer service, assisting customers with their selections and driving sales through product knowledge
• Maximising sales growth through creative selling skills, teamwork and customer service, delivering an engaging experience to every customer
• Master the necessary sales and product knowledge to enable you to effectively resolve inquiries about product purchases, and customer service
• Conduct in-store and virtual styling consultations with retail customers, assisting with product selection accordingly 
• Create and track quotes in our internal quoting system 
• Handling customer enquiries in-store, over the phone and via email, following up on orders and quotes 
• Be organised, reliable, and committed 
• Build relationships with Icon By Design’s client base 
• Collaborate with both internal teams and external stakeholders
• Conduct interior design meetings
• Full-time hours, including one weekend day

We are looking for:

• A strong sales person with retail experience (furniture sales experience highly regarded) 
• A background or interest in Interior Design (formal education not a strict requirement)
• Superb communication and presentation skills
• Stand out sales and relationship building skills
• Positive attitude, showing initiative and drive 
• The ability to work well in a team 
• Approachable personality and a high degree of enthusiasm
• Intermediate computer skills (experience in Google Suite, and POS) 
• Passion for Mid-Century and Scandinavian furniture
• Experience with B2B/Trade customers will be highly regarded

What we can offer you:

• Extensive on the job training
• Generous salary 
• Employee discounts 
• To be a part of a growing successful company with a fun, friendly, and supportive team environment

This is a fantastic opportunity to join our growing family business! If you have the skills, experience and are passionate about customers, we welcome your application!