AddressSpecific Accountabilities
Specific accountabilities are the outcomes that you are required to produce. They describe why your job exists.
- Ensures ILU Resales Occupancy targets are met if applicable.
- Ensures ILU New Pre-sales targets are met if applicable.
- Ensures effective communication with local population by networking with retirees and conducting local regional presentations and participating in local events and open days.
- Ensures effective development and management of Priority Register.
- Ensure all new contracts are accurate and executed in a timely manner.
- Ensures the accuracy of contact information by maintaining SLS database with accurate and complete records of all enquiries.
- Ensures Reservations, Sales & Occupancy rates figures are accurate in Sales reports.
- Contributes to client satisfaction through provision of accurate information when handling customer enquiries and sales interviews, and through responding to all enquiries within 24 hours.
- Contributes to the delivery of the sales budget for new ILUs or Resales with Village management by organising and managing sales activities that deliver the required outcomes.
- Contributes to the Sales budgets by supporting budget plans.
- Contributes to the development of the safety culture by keeping their workplace safe, clean and tidy, complying with site safety rules, reporting hazards, incidents, near misses and injuries to their supervisor, participating in workplace consultation activities and actively participating in any other safety activities as prescribed in the WHSIMS.
Education and Experience
- Strong and demonstrable sales experience.
- Microsoft Excel and Word Skills as well as knowledge of databases.
Changes to this Position Description
Your responsibilities also extend to any requirements outlined on a duties list, or that are delegated to you by your manager, supervisor or as required. Please be aware that your position description is subject to change based on Anglicare's evolving operational needs and requirements.
Vision, Mission, and Values
Anglicare's Vision, Mission and Values describe Anglicare's reason for being, what we do, and how we do it. It is a requirement of all Anglicare's employees that we work in a way that is consistent with these Vision, Mission, and Values.
Vision
Jesus Christ honoured, lives enriched, and communities strengthened.
Mission
Serving people in need, enriching lives, sharing the love of Jesus.
Values
We exist to share the love of Jesus and value all people as made in the image of the living God. Our faith gives us meaning, purpose, direction, and hope as we seek to live lives pleasing to God. This inspires us to act with:
- Integrity: We are honest and transparent in the way we treat others and actively promote a culture of trust and respect.
- Justice: We seek fairness, equity, and inclusion for all people, regardless of who they are. We honour and uphold the right to dignity and an enriched life.
- Compassion: We put empathy into action, connecting with individuals by seeking to understand their feelings, thoughts, needs and experiences.
- Excellence: We seek to exceed the expectations of those we serve and achieve the highest standards in all we do.
