Sales Coordinator for International Travel Company

Global Work & Travel is one of the world’s leading gap-year travel brands, now operating in 6 worldwide markets and is the recipient of numerous business awards. As the name suggests, we provide young people with experiences to work & travel abroad, from working holidays in Australia to teaching in Italy and volunteering in Costa Rica and 50 other trips in between.

Established in 2008, we have helped over 75,000 people to see the world as more than a tourist. We are centrally located in Melbourne CBD at a fun co-working office space with events, free tea and coffee and even beer on tap, plus we have offices in the UK & Canada with collectively over 100 team members.

Do you have a passion for sales & hitting targets? You’ll love working here! We are currently seeking a self motivated and sales focused professional to be a key member of our talented team as a Trip Coordinator in a phone based revenue collecting role that has a strong focus on sales, along with customer service.

As a Travel Coordinator you will be responsible for:

• Communicating with all clients departing on our Trips
• Collecting trip payments & setting up payment plans
• Meeting weekly & monthly revenue KPI targets
• Achieving daily outbound call targets
• Providing stellar customer service 
• Receive and assess required documents
• Provide visa advice where required

The Ideal candidate:

• Thrives in a target driven environment
• Financially motivated
• Proven sales experience in a phone-based revenue generation role
• Previous experience in customer cycle/service management
• Conflict resolution skills
• Motivated, committed & reliable
• Excellent time management skills
• Enthusiastic, passionate and excited about travelling and exploring the world
• Customer orientated to deliver a premium experience
• Excellent communication skills (written & verbal)

What We Can Offer You

• Full time Monday to Friday role
• A fun co-working office space & great workplace culture with regular office events
• A competitive salary plus commission
• Paid birthdays off!
• Annual travel bonus
• Friday drinks
• Team staff events
• Team member of the quarter
• Plus so much more!

This position is full time with an immediate start.  Find out more about what we do so well, at www.globalworkandtravel.com