Security Officer 1

Company description:

At Certis, our people are the drivers of our success. We create environments that empower our teams to innovate and succeed throughout their career. We are always on the lookout for talent that not only embodies but is committed to upholding our 7 values -safety, integrity, customer focus, teamwork, courage, care and professionalism.

Much like Australia itself, Certis is a unique blend of people, cultures and expertise that make us who we are today. We inspire businesses to unlock safer, smarter and better ways of safeguarding their assets, people and customers.

Certis integrated security solutions are backed by advanced technology and operated by our highly skilled staff across corporate, aviation, front-line services and concierge support, ensuring our business is sustainable and future-proof.

Learn more about Certis Security here: https://www.certisgroup.com/au/Careers.

Job description:

Position Purpose

Key Responsibilities

• Conduct incident investigations in a timely manner and ensure that Security Incident Reports are completed and submitted.
• Demonstrate knowledge and competence in the implementation of emergency procedures.
• Promote and encourage a team approach.
• Provide a customer service approach and maintain a fair, courteous and respectful manner in dealing with clients and customers
• Provide a high-quality security service at client locations.
• Provide excellent customer service.
• Provide protection to the public be ensuring COVID social distancing is maintained.
• Provide security escorts as required.
• Report and record security breaches and incidents.
• Respond promptly to incidents.
• Take a problem-solving approach to conflict situations and recognise the need to escalate situations to the manager/supervisor for attention as appropriate.

Qualification/Experience:

• Previous experience in a similar role would be highly desirable
• Current and applicable Security license in accordance with the Security Industry Act and associated Regulations
• Crowd Controller Certification
• Current First Aid Certification
• Australian/New Zealand citizen or permanent Australian resident or hold a visa that entitles you to work in Australia (other than a student or working holiday visa)
• Ability to pass additional security clearances

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
  

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd
• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293