Senior Administration Worker

headspace is Australia's National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds.  The service is designed to make it as easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing. This covers four core areas: mental health, physical health, vocational support, and alcohol and other drug services. To find out more about headspace visit headspace.org.au

Youturn is the lead agency of five headspace centres across Southern Queensland that focus on early intervention for young people through a range of services.

Youturn is a national not-for-profit which delivers Health and Community Services to vulnerable people of all ages across Australia. Trusted to deliver safe, inclusive, and supportive programs, Youturn ensures that those we support can have access to secure and affordable housing and enjoy optimal mental well-being, allowing them to thrive and live a healthy, meaningful life.
 

The Opportunity: We are looking for a dedicated Senior Administration Worker to join our headspace Gympie team. This full-time role involves overseeing administrative management and support across all operational areas of the headspace center, ensuring efficient office systems and confidentiality of client data.

This is a max term position to 15 June 2025

Key Responsibilities:

• Manage reception and administration tasks
• Overall responsibility for billing systems, including ensuring that Medicare and billing systems are updated, developed and maintained, including forwarding of electronic data accounts to Medicare to ensure speedy payment.
• Maintain client databases, manage calendars, and room bookings.
• Provide administrative support for committee meetings, including agenda preparation and minute taking.
• Oversee the administration of medical reception tasks and ensure the effective operation of billing systems.
• Support and coordinate the administrative aspects of our team’s interaction with private practitioners and stakeholders.

Essential Requirements:

• Tertiary qualification with a minimum of 3 years relevant experience in office administration, preferably including medical reception.
• Experience or capability to quickly learn the MBS system and processes for patient billing.
• Knowledge and experience using Best Practice software 
• Demonstrated ability to engage with young people and work collaboratively in a team environment.
• Certificate in a relevant discipline (e.g., Certificate IV in Health Administration) is desirable.

Other Requirements:

• Must hold a valid ‘C’ class driver’s license and a Blue Card issued by the Queensland Department of Justice and Attorney-General. 
   

Why join Youturn?

• Benefits & Leave: Recharge with pro-rata (up to 5-days) paid wellness leave each year and enjoy additional benefits including corporate fitness discounts.  Gain access to a wide range of exclusive offers across various retailers through our partnership with Rewards Gateway!  Unlock 12-weeks paid parental leave benefits after just one year of dedicated service.  
• Salary Packaging: Maximise your income by increasing your take home pay with an annual salary plus 11% Superannuation, plus a generous $15,900 salary package and annual leave loading! 
• Culture & Values: Supporting young people in their time of need, is at the heart of what we do at Youturn.  Our organisational culture is built on trusting relationships that are meaningful and inclusive. We listen to understand, we embrace diversity and we offer a safe space free from judgement.  
  To ensure our young people receive individualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.

We’d love to meet you!
If you have the skills, experience and passion to fit our team, please take the next step and apply by submitting your resume and cover letter.

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.