AddressM&T Resources is a company currently looking for a Senior Application Data Analyst to join their team in Sydney. In this role, you will be responsible for coordinating support services provided by a matrix of technology and business teams.
In this role you can expect to have the responsibilities:
- Track incidents and support requests to their resolution in a timely manner
- Manage relationships with internal and external support providers to meet service targets
- Lead systems enhancement projects with requirements gathering, testing, and implementation planning
- Report and analyze support metrics
- Develop programs of work that improve the sustainability of support for business systems
- Undertake data quality reviews and implement data improvement initiatives
- Develop and implement training and guidance initiatives for internal system users
This role requires you to have:
- Demonstrated understanding of reporting, with experience in data analysis
- Proven analytical ability and problem-solving skills
- Excellent written and verbal communication skills
- Demonstrated ability in providing user support for multiple applications
- Demonstrated experience in preparing test strategies, test plans, and testing
- Excellent influencing skills and ability to lead and guide other staff
Please note that a successful police check is a requirement as part of the onboarding process.
#J-18808-Ljbffr
