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Form of workJob Overview:
Play a pivotal role in understanding business needs, identifying opportunities for improvements, documenting processes, and collaborating with stakeholders to implement effective solutions.
You will work in cross-functional teams to drive continuous improvement across the business.
You will work on business transformation projects spanning different teams and disciplines. You will be flexible, comfortable with change, and passionate about challenging teams to improve their ways of working and processes for better outcomes.
We have flexible work plans available for those who need them.
Key responsibilities:
- Requirements gathering: Collaborate with stakeholders to elicit and document business and user requirements, leveraging methods such as interviews, surveys and workshops.
- Process mapping: Develop clear and concise process maps to visualise and communicate business workflows. Ensure alignment of processes with organisational goals and Project requirements.
- Continuous improvement: Collaborate with cross-functional teams to identify and implement process improvements. Monitor and evaluate the effectiveness of implemented changes.
- Documentation: Create and maintain documentation of current and optimised processes. Ensure documentation is accessible and easily understood by both technical and non-technical stakeholders.
- Stakeholder collaboration: Engage with stakeholders to gather input and feedback on processes. Communicate findings and recommendations effectively.
- Bachelor’s degree in Business Administration, Information Technology, or related field.
- Proven experience in business analysis & process mapping tools and techniques
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Experience working in tech teams
- Please send through CV to ****@iteraterecruitment.com
