AddressBrighter Futures Start Here
At Kmart it’s not just what you do, it’s who you are that makes every day living brighter.
You’ll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you’ll feel the impacts of the work you’ll do for our millions of customers every day. We’re focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.
Join the team The Kmart Digital Team is at the forefront of our online presence, driving innovation and ensuring a seamless online and mobile shopping experience for our customers. Comprising talented individuals from various disciplines, this dynamic team plays a vital role in shaping the future of retail in the digital age.
As a Senior Business Analyst, you will work with a cross-functional team of digital experts on initiatives that continue to drive innovation and constant improvement to our online shopping and digital marketing capabilities.
What you’ll be doing
Taking ownership of the requirements gathering process, working closely with stakeholders to elicit, analyse, document, and validate business needs and objectives.
Collaborating with cross-functional teams to translate business requirements into actionable solutions, including process improvements, system enhancements, and technology implementations.
Acting as a catalyst for organizational change by facilitating stakeholder buy-in, conducting impact assessments, and developing change management strategies to ensure successful adoption of proposed solutions.
Participating in a promote Agile Ways of Working, in concert with Iteration and Delivery Managers.
Leveraging you advance communication and stakeholder engagement skills to effectively manage competing priorities in a fast-paced digital environment.
To be successful in this role you’ll have:
Demonstrated experience working as a Senior Business Analyst operating in complex technology environments, ideally delivering large scale transformation projects.
A comprehensive understanding of Software Development, the SDLC and technical concepts.
A high degree of proficiency in Agile ways of working and project management tools such as Jira and Confluence.
Proficiency with collaboration tools such as Miro and/or Mural and process mapping tools like Draw.io / Visio.
Outstanding documentation and communication skills as well prior experience collaborating with cross functional teams.
Experience working within retail / logistics environments is highly regarded.
Perks and benefits we’ll offer you:
Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
We’ll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.
Great career opportunities across the broader Wesfarmers Group.
We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.
Free onsite parking when you’re required to come into the office.
We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.
A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products.
Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
Reflection room, space for prayer, meditation, or time for yourself.
Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.
A place you can belong
At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected, and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.
We believe that everyone should have the opportunity to be their best, when applying for a role or working at Kmart. We encourage you to tell us about any workplace adjustments that you would like, by emailing
Excited about this role, but not sure if you meet 100% of the criteria? We would still love to hear from you and encourage you to apply.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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