Senior Cargo Agent

As a world leader in Air Cargo, our airline is a global trade facilitator offering innovative cargo solutions and connecting the world's supply chains with a destination network spread across six continents.  

As a Senior Cargo Agent, you will:

• Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with the Ground Handling Agent (GHA). 
• Provide information and system support to customers with regard to rates, details, bookings, connections, regulations and other enquiries and oversee the service from GHA.
• Receive and process cargo telephone reservations and online booking requests.
• Monitor and oversee the service provided by GHA to ensure it is in line with EK standards.
• Monitor GHA ramp activities on both inbound and outbound flights to ensure load reconciliation as per the CPM / GOI, and correct handling of shipments requiring special attention – AVI / HUM / PER / VAL etc.
• Prepare and verify accurate cargo documentation.      
• Update flight handling reports.

To be considered to join our team, we are looking for candidates with: 

• Proven experience in an Airline / Cargo Operations environment
• Knowledge of Dangerous Goods regulations and ideally hold a DG certificate
• Knowledge of Weight & Balance procedures and Live Animal Regulation
• PC based skills including Microsoft Word/Excel/E-mail
• Fluency in written and spoken English is essential
• Educated to Senior Secondary Certificate of Education or equivalent

To learn more about this opportunity, please review the complete position outline on our website www.emirates.com/careers.

Only applicants with the legal right to work and live in Australia unrestricted will be considered.