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SalarySenior Inspector - Real Estate and Property
We have an exciting opportunity for experienced Inspector/Investigator to join the Property Inspectorate Team, Investigations & Enforcement within NSW Fair Trading on an ongoing basis.
Grade: Clerk grade 7/8 (Salary $101,947 - $112,849 + super) + leave loading + accrued flex leave
Duration: Permanent ongoing
Location: Parramatta (Hybrid working arrangements - home/office available)
Closing date: Friday, 9 December 2022 (9:59am)
This team plays a key part in in regulating the Real Estate, Retirement Villages, Residential Parks Strata Communities and Short-Term Leasing industries in NSW. It conducts rolling compliance activities to ensure the integrity of the licensing provisions and requirements of various NSW legislation administered by Fair Trading. Including investigations of consumer complaints, and proactive targeted inspection programs to test compliance with legislation and to monitoring industry trends and practices.
What we are looking for
Investigators with exceptional skills that are focus on detail, are analytical, problem-solving skills, and who enjoys a cohesive team environment. You will have investigations experience in undertaking field based compliance activities, with the ability to make sound judgments. You will have the confidence to make determinations relating to enforcement actions, including, but not limited to, the issuing warning letters, on-the-spot penalty infringement notices and associated evidence gathering skills to support your compliance outcomes. You will possess the knowledge and skills to support the preparation of briefs of evidence for presentation at court when necessary.
You will have high-level oral and written communication skills and experience in collating evidence, statements and recording observations and admissions with the ability to negotiate positive outcomes with a wide range of internal and external stakeholders. You will have the capacity to provide mentoring to staff and prepare, present and review evidence, reports and submissions to make appropriate recommendations. If this sounds like you, we would love to hear from you. You will have the willingness to travel on a regular basis which includes intrastate travel.
Essential requirements
- Certificate IV in Government (Investigations) or equivalent or preparedness to undertake an identical employer sponsored program.
- Demonstrated knowledge of formal conduct of investigations, evidence gathering and review process.
- Demonstrated experience in providing coaching and mentoring of team members in order to achieve business outcomes.
- Current NSW driver's license and the ability and willingness to travel throughout the state on a regular basis as required.
To start your journey towards your future submit your CV for review (no more than 5 pages) and a cover letter (no more than 2 pages) providing information addressing the essential requirements above and demonstrating your capability for the role.
A talent pool may be created from this recruitment for future temporary or ongoing opportunities.
About this role
Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation
Click to access the Role Description. For enquiries relating to recruitment please contact Bethany Jones via bethany.jones@customerservice.nsw.gov.au.
Closing Date: Friday, 9 December 2022 (9:59am)
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
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Our Commitment to Diversity, Inclusion & Flexibility
We are committed to diversity, inclusion, and new ways of working.
The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.
We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.
If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via bethany.jones@customerservice.nsw.gov.au or CUSTOM.CONTACT.PHONE.
