Senior Maintenance And Operations Suppor

Reference number 33619
Position title Senior Maintenance and Operations Support Officer
Employment status Full Time
Directorate Lifestyle and Community
Location Gold Coast Sports and Leisure Centre
Award - Classification City of Gold Coast Certified Agreement 2019 - Stream A Administration Level 5
Salary $82,758.57 to $86,189.70
Salary Details
Hours per week 36.25
Position summary

Inspired by lifestyle. Driven by opportunity.

That's the vision of the City of Gold Coast.

The City of Gold Coast is Australia’s second-largest local government authority, and our people are united in their passion for delivering the best for our City.

Why join the City of Gold Coast? What’s in it for you?

When you join the City of Gold Coast, we provide pathways and opportunities for you to grow and achieve your potential; we look out for your health and wellbeing with our Fitness Passport and Employee Assistance Programs, and we offer flexible work and hybrid office/work from home options to allow you to have more time doing the things you enjoy. We have a generous superannuation scheme and an employee-driven Social Club to get you amongst the action!

About Major Sporting Venues

Like most Australians, Gold Coasters are big sports fanatics and the team at the City of Gold Coast Major Sporting Venues is no different. We take pride in maintaining five (5) major sporting venues across the Gold Coast to ensure they always remain immaculately well-presented and safe.

We inherited several state-of-the art sporting venues as a legacy of the 2018 Commonwealth Games. Each venue has its own unique benefit, catering to a diverse range of user groups. Our venues have something for everyone!

About your new role

We’re seeking a dedicated Maintenance and Operations Support Officer to support our Venue Operations Supervisor and help lead our Venue Operations team. The Venue Operations team is responsible for the day-to-day operations and maintenance of our venues as well the setup of our Events to ensure optimum utilisation and presentation in preparation for all sporting events.

The position will be accountable for the scheduling of daily, weekly, and periodical tasks across the venues. The position will provide administrative support to the Supervisor of Venue Operations during periods of leave and develop a broad understanding of the business operations and maintenance requirements. The position is based predominately at Gold Coast Sports and Leisure Centre (Carrara), however, is often required to work across all of the City's Major Sporting Venues which include but not limited to Runaway Bay, Coomera and Nerang.

The position is responsible for looking after a workforce with varying experience and skill levels. Although your hours of duty will be worked predominately between Monday and Friday, you will be employed on an any 5 in 7 roster, which will mean you could be required for occasional weekend work to assist with larger events. You will work on a 9-day fortnight, 36.25hr a week. Your usual hours of duty will fall between 6am–6pm, with occasional out of hours work requirements to cater for event based usage of venues.

Key Deliverables of the position:

• Lead a small team to ensure all team members are working efficiently and effectively
• Rostering/scheduling our team of venue duty supervisors, maintenance officers and casual staff
• Ensuring that the end-to-end operations of events (i.e. set-up and pack down) are undertaken within the given time parameters and in accordance with the City’s Safe Work Instructions
• Perform administrative functions and provide relief of the Supervisor of Venue Operations during periods of leave
• Carry out minor repairs across the venue portfolio or scope works required in order to engage specialist contractors
• Carry out contractor supervision across all disciplines related to facility management and operations, providing feedback as required
• Ensure safety of patrons, staff, and team members at all times

What you bring to your new role

• Have previous experience in a maintenance and/or events environment
• Computer skills across the Microsoft suite along with ability to learn new systems/software
• Experience scheduling/rostering staff to meet business requirements
• Experience in a supervisory position
• Have a high level of interpersonal and communication skills
• The ability to work efficiently in a team environment as well as autonomously.
• Responsive to workplace changes; ability to adapt to change and work well under pressure
• Ability to communicate with all stakeholders and always provide a high level of customer service
• Be dedicated to ensuring safe and functional facilities for our community and user groups
• Maintain a high level of physical fitness; ability to work on your feet and undertake heavy lifting where required
• Follow and adhere to City policies and WHS legislation when undertaking work

Your peers would describe you as great leader, who leads by example. You have a great rapport with your supervisors and take direction well. You are proactive and take initiative when working autonomously. You're flexible with work hours, and understand that weekend work and out of hours shifts are all part of the service we provide to the community.

How to Apply

Click on the 'Apply' button below to complete your online application. Please upload your current resume and cover letter (of no more than one page) that demonstrates how you meet the requirements of this role.

The City takes pride in ensuring we hire the right people for our roles and those employed with us are skilled, suitable and will act in a manner that reflects our City values. Our selection process includes pre-employment checks, compulsory drug and alcohol testing and National Police Check (as required).

We will seek to conduct interviews week commencing Monday 09 January 2023.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

For queries or issues regarding the eRecruit system please phone 1300 465 326 during Business Hours. For more information about the role please call the contact person below.
Screening questions Essential: Do you hold a current Forklift licence?
Desirable: Do you hold a current MR licence?
Contact person Warren Black
Contact number 07 0434601461
Closing date 08/12/2022
Job Success Profile (JSP) no Job Success Profiles have been provided