Senior Retail Florist

We are seeking a skilled and experienced Senior Retail Florist to join our team.

The ideal candidate will have a can-do attitude, able to work in a fast pace environment, have attention to detail, passion for flowers & plants and providing exceptional customer service. 

As a senior florist, you will be responsible managing all event and wedding orders, managing inventory, assisting customers with floral enquiries, assisting the team as required and maintaining the cleanliness and organisation of the store.

Up to 38 hours per week, Monday to Saturday between 7am-7pm, hours to be discussed, may include some Sunday event set ups if required. 

Key Responsibilities:

• Preparation of inventory for all types of floral arrangements, including bouquets, centrepieces, wreaths, and plants and custom event requirements

• Provide exceptional customer service by assisting customers with their floral needs, answering their questions, and recommending appropriate floral arrangements.

• Manage inventory by ordering supplies, tracking inventory levels, and ensuring that all products are stocked and in good condition.

• Process customer orders, including taking orders over the phone, in person, or online, and arranging for deliveries as necessary.

• Manage payments and transactions using a point-of-sale system, including handling cash, credit card payments, and refunds.

• Stay up-to-date with industry trends and developments, and attend training sessions as necessary to improve skills and knowledge.

• Pick up and receive orders from flower wholesalers on-site, deliver orders for customers/corporate events.

• Maintain the cleanliness and organisation of the store by sweeping, dusting, and arranging products in an attractive and appealing manner.

• Other adhoc tasks as required.

Qualifications:

• Certification or equivalent required; in floral design, or related field preferred.

• Minimum 2+ years of experience in floristry industry.

• Knowledge of flowers, plants, floral design principles, including colour theory, texture, and proportion.

• Excellent customer service skills, including the ability to communicate

effectively with customers, colleagues, and vendors.

• Proficient in using computers and point-of-sale systems.

• Ability to work well under pressure and handle multiple tasks simultaneously.

• Flexibility to work weekends, holidays, and extended hours as necessary.

• Ability to lift and move heavy objects, such as boxes of flowers and plants.

***Must have drivers licence as you will be required to travel between 2 stores and assist with deliveries/wholesale collections.

PLEASE ATTACH PORTFOLIO OF CURRENT WORK.

Only successful candidates will be contacted. 

Please do not apply if you do not have floristry experience.