Address
Form of work Job ExpectationsWe have an exciting opportunity at nbn, as the Senior Manager Service Availability reporting to Executive Manager – Infrastructure Portfolio and Service Management.A bit about your roleThe Senior Manager Service Availability Manager is responsible to manage and continually improve the services supported by SEO IT to all stakeholders including business partners, service delivery partners and access seekers. The role will create and manage a team to engage with all stakeholders to establish effective relationships, understand requirements and report on how nbn IT solutions are performing to meet those requirements.Service Availability Managers are responsible to drive all levels of operational excellence, resilience, and partner satisfaction across all nbn Interfacing Platform Services, associated WBA (Wholesale Broadband Agreement) obligations and all other commercial contracts supported through IT Operational Platforms and key business transactions. Facilitate Program Delivery and Management initiatives in support of nbn’ s Customer Delivery teams, Residential and Business Partners as well as our extensive Field…
Click here to view more detail / apply for Senior Service Availability Manager
