Service Coordination Officer

• Full Time Position 
• Ongoing Contract
• Based at Seaton

About Carers SA

Carers SA (Carers Association of SA Inc.) is the premier provider of carer services in South Australia delivering Carer Gateway service across both metropolitan and regional service areas. 

We have a strong history of empowering unpaid carers through providing quality services and programs to support their needs and the needs of the people they care for. We are committed to the safety and well-being of children and young people and, as such, are committed to creating and maintaining a child safe organisation. We are a values-based organisation that prides itself on quality, professionalism and valuing your personal contribution.

About the Role

You will be a highly motivated individual who will work within the Service Coordination team to arrange brokered services, one off purchases and schedule Carers into services (including peer support groups, counselling and coaching sessions) delivered by Carers SA and partner organisations. You will use your knowledge and experience using Customer Relationship Management (CRM) and Finance systems to provide an efficient and effective service to both internal and external customers. 

If you want to be part of a supportive team, based at our Seaton office, then we would like to meet with you.

We are looking for candidates who:

• Provide high-quality customer service to internal and external stakeholders.
• Have strong IT and communication skills 
• Can establish strong working relationships with internal teams.
• Demonstrate excellent time management skills to prioritise and complete tasks within required time frames.
• Are experienced in the use of systems and databases and can ensure details are accurately recorded, extract reports and communicate with clients and service providers.
• Have a strong administration background.

Employee Benefits

• Generous tax-free salary packaging benefits where you can package up to $15,900 per annum
• Flexi Time entitlements
• Employee Assistance Program (EAP) access
• Staff Development Events
• Working for a for purpose organisation (or Not for Profit)
• An inclusive culture of dedicated, passionate and professional team members

Find out more about the Employee Benefits at Carers SA

Successful candidates will need to:

• Provide a National Police Clearance completed in the last 2 years.
• A current DHS Working with Children Check.
• Be prepared to undertake Child Safe Environments – Through Their Eyes training.

A copy of the Position Description is available on the website here: Careers – Carers SA 

APPLY NOW with a cover letter and your current CV.

General enquiries to Kelly Macri on (08) 8291 5***

Applications close at 5.00pm, Friday 16 February 2024