Service Technician - Mobility Equipment

Independent Mobility & Rehab is a leading disability, mobility and rehabilitation equipment supplier in the Newcastle, Central Coast, Hunter Valley area and is looking for a full timeService Technician with mechanical aptitude to join its NDIS accredited business.

The successful candidate will operate from our Broadmeadow location, 5 days per week, Monday to Friday, (8:30am to 4:30pm) and be required to use their mechanical ability, interpersonal and problem-solving skills to:

• Service, repair and maintain disability, mobility & rehabilitation equipment
• Work closely with our clients, Service Technicians and administration staff to determine work priorities
• Deal sensitively, patiently and professionally with our customers

Independent Mobility & Rehab is a growing business with a passion to deliver outstanding services to their customers both internal and external.  They are seeking a dynamic individual who is looking for a rewarding future in the Mobility Equipment industry.

Roles and Responsibilities:

• Assemble, service, and repair disability, mobility and rehabilitation equipment as per manufacturer's guidelines
• Deliver and install disability, mobility and rehabilitation equipment within a timely manner
• Maintain accurate records of deliveries, services and maintenance to client's equipment
• Instruct clients on the correct use of disability, mobility & rehabilitation equipment
• Cleaning and storage of equipment upon return to the workshop
• Work effectively with co-workers to deliver excellent customer service
• Wear company uniform and personal protective equipment (PPE) such as hi-viz vest, protective eye wear, work boots, masks and gloves (when required)
• Maintain your company vehicle and ensure it is stocked with parts and consumables
• Undertake compliance with relevant Work, Health & Safety procedures

Skills and Experience:

• Demonstrated working knowledge and/or previous experience with mechanical and/or electronic equipment
• Forklift licence preferred, but not essential
• Basic knowledge of MS Office required (on the job training will be provided for customised computer-based systems and apps)
• Ability to communicate effectively in English in both written and verbal form to facilitate duties
• Highly motivated and organised individual who has the ability to work within a team and independently
• A friendly personality with a desire to listen, understand and assist with client's needs
• Able to follow procedures and execute sequenced work instructions either from written and/or verbal communications
• Hold a current New South Wales Driver's licence and have an excellent driving record
• Must be fully vaccinated for COVID-19 (3 doses)
• Willingness to undergo a National Police check, Working With Children Check and NDIS Worker Check

Job Benefits and Perks:

• Salary package includes use of a company vehicle, tablet and mobile phone
• Provision of subsidised education and/or training in the relevant field
• Offering job security with a permanent role and immediate start available
• Be valued and rewarded in a family owned and operated business

This is an excellent opportunity to join a rapidly growing business. If you are thirsty for knowledge and challenges and want to quickly develop new skills to expand your career, apply today.