Shift Resource Allocation Officer

This role is part of the SEQ Operations Roster Centre Team and is located in the Rail Management Centre Bowen Hills. The role supports the planning, compliance, and allocation functions for Rail Traffic Crew resources through various systems, to achieve optimal utilisation and meet business needs in accordance with all relevant industrial instruments and legislative requirements.
What Queensland Rail has to offer

• Attractive starting salary of $108, 869
• Up to 12.75% superannuation
• Free Citytrain travel to and from work

Overview of responsibilities

• Prepare, implement, and maintain cost effective and efficient short-term allocation of Traincrew resources to ensure Queensland Rail business needs are satisfied in accordance with the relevant legislation.
• Negotiate, develop, monitor, and amend cost effective and efficient Day of Operation allocation of Traincrew resources.
• Ensure the allocation of daily leave meets the industrial agreement and the planned unavailability of resources (leave, training, medicals) is accurately reflected in the computerised roster system and appropriate reallocation of resources is effectively delivered to meet business needs.
• Ensure Traincrew rostered resources are allocated to meet special events, maintenance programs and planned and unplanned service disruptions.
• Develop, manage, and provide regular reports to Supervisors and Management on key performance indicators and implement actions to achieve continual performance improvement.
• Assist and support the Roster Office Co-ordinator and Service Delivery Allocation Co-ordinator roles to manage problems/changes to Resource Allocations, customer requirements and impact of planned and unplanned disruptions.

About you

• Have a strong knowledge of legislation, policy and crew operations knowledge within the transport industry.
• Be an astute planner, organiser, and problem solver so you can manage competing priorities within a commercially focussed environment.
• Strong conflict management, consultation, and negotiation skills to effectively allocate personnel and achieve operational objectives.

For further information please view the
Sounds great! What's next?
Please apply to Shift Resource Allocation Officer (6795) via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) Monday 15/01/2024.
The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, health assessment and background checks that might also include criminal history and credit checks.
Supporting a Diverse Workforce
Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences. We are 1TEAM, where everyone belongs.
If you do require an adjustment during the recruitment process, please contact Jelena Nikolovski via the email below.
To learn more about this Queensland Rail career opportunity please contact Jelena Nikolovski with your specific enquiry on Please do not email your application. We can only accept applications received via our website.