AddressSnowsports - Children’s Program Manager
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an Experience of a Lifetime to our guests and our employees. You’re brave, ambitious and passionate and we want you on our team. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
The perks start with a free lift pass, but as a Vail Resorts Australia employee, that’s just the beginning. Think world-class instructor training, discounts at our food, rental and retail outlets, employee recognition programs, staff events, wellness programs and more!
As the Snowsports Children’s Program manager you will be central in delivering an exceptional Snowsports experience to children, their parents and the Snowsports instructor team. Channel your enthusiasm and passion for Snowsports and children into the overall management of our Children’s programs. Oversee program and facility management, lead your Supervising team to manage staff schedules, streamline lesson logistics and respond to guests and employee feedback, to delivery inspiring lessons and a positive guest experience.
In a typical day in this role, you might:
- Provide oversight and supervision of day-to-day operations of the Snowsports school children’s programs, lessons and instructors
- Oversee the operations of the location and facility management.
- Act as a mentor and provide constructive feedback with an emphasis on exceptional guest experience
- Support and foster a culture of excellence in customer service and employee experience
To be considered for this role, you should have:
- A minimum level two (2) instructor certification, either an APSI or recognised international equivalent (See ISIA)
- A minimum of five (5) seasons of prior experience as a Snowsports instructor.
- Venue and facility management, supervision and/or team leadership experience (desirable)
- Experience and a passion for working with children from ages 3+
- Proficiency in computer operations and experience with RTP One or FLAIK Resort software will be highly regarded
As part of our team, you will be expected to:
- Demonstrate our core Values - Have Fun, Be Inclusive, Be Safe, Do Good, Serve Others, Drive Value and Do Right
- Provide an experience that creates a desire for our guests to return
- Be punctual, reliable and show up for work with an enthusiastic attitude and embrace all parts of your job
- Develop and maintain excellent relationships with fellow workmates, showing respect to your peers and supervisors
Employment start dates will vary depending on the role and snow conditions, but most roles start in June and finish in late September.
Additional InformationOur Snowsports team are employed based on either unlimited or limited availability. You will be able to let us know in your application which option best suits you.
Unlimited availability applicants must be able to commit to working up to 6 days per week for the duration of the winter season.
Limited availability applicants must be able to commit to working for the school holidays and weekends on arrangement with the Snowsports school.
Staff accommodation may be available for successful applicants with unlimited availability. You will be asked to indicate in your application whether you require accommodation. If you are offered a position, we will be in touch to confirm and provide further information. Successful applicants with limited availability will not be eligible for staff accommodation.
At Vail Resorts Australia one of our core values is Be Inclusive.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you require assistance to apply, interview or otherwise participate in the employee selection process, please contact us at ***************@vailresorts.com.au
Join our team and experience the outdoors like never before. Your adventure starts now.
