Software Asset Manager

Group 10 Consulting have an exciting opportunity to join the team to undertake a range of Software Asset Management activities on behalf of our government clients in a fast-paced and largely autonomous environment.

ABOUT GROUP 10 CONSULTING

Group 10 Consulting is a professional services firm dedicated to maximising the value of our clients' ICT investments. We are recognised for our ability to genuinely partner with our clients to reduce cost, mitigate risk, and increase the business value of investment in software, hardware, communications, people, and process. Whilst we have the backing of a larger company's ownership, we operate independently and vigorously maintain a small company culture.

Benefits of Working at Group 10

Working with Group 10 is challenging, fun, diverse, and engaging. In return for your skills and commitment to our values, you will become an integral part of our culture through exposure to a compelling blend of interesting work, learning and development opportunities, employee wellness programs, and a variety of social events. You will work alongside talented colleagues and a leadership team that is committed to your success. You will be empowered to drive innovative propositions for our customers and will be given the autonomy to demonstrate and hone your talents across our diverse customer portfolio. Group 10 supports workplace flexibility.

POSITION DESCRIPTION

We are seeking multiple consultants at various levels of seniority and a variety of roles to help our clients manage Software Assets and optimise their software licences in complex ICT environments.

This is a non-traditional ICT role, so we’d love to hear from ICT-knowledgeable candidates working in any field, and also from analytically - or data-minded practitioners, even if you are not currently working in the software, asset management or ICT fields.  If you do not currently have an in-depth knowledge of software licensing but have been working in the ICT industry and have the aptitude and desire to learn—we can upskill you!

You will work as part of our IT Asset Management team, undertaking a range of interesting activities relating to software licensing, audit and compliance management on behalf of our clients.

You will leverage (or develop) knowledge of software licensing rules and pitfalls in the context of software deployed in large government organisations.  You will have an eye for detail, be able to learn and improve processes, undertake analysis of data and information, and use technology and / or tools to create unique insights which provide real business value. 

Key Responsibilities:

• Utilising enterprise systems to track and manage software in large-scale ICT environments,
• Ensuring clients use software in accordance with licence terms and optimise their software licences based on technical and business requirements,
• Analysing existing software deployment data to quantify licence usage and find opportunities for optimisation, which can be complex and technical due to various vendor licensing methods, and
• Engaging with client stakeholders in relation to their use and management of software,
• Improving the management of software across all phases of its lifecycle, including planning, acquisition, deployment, maintenance, and retirement.

Skills and Experience

Any combination of the following and a desire to learn is all you need:

• An understanding of the concepts of ICT systems,
• Excellent customer service and stakeholder management and communication skills,
• Experience in managing and tracking multiple tasks/deliverables,
• Experience in maintaining business-critical data records,
• Analytical and problem-solving skills with a focus on consistency and quality management and the ability to work with large volumes of data,
• Ability to identify and contribute to areas of continual service improvement,
• Experience working with service management processes including incident, service request, problem, and change management,
• An understanding of the commercial software industry and Software Asset management is desirable but not necessary.

Please note: This role requires the successful candidate to be an Australian citizen with a current security clearance or the ability to obtain a government security clearance. Preference may be given to applicants with an active clearance. Successful applicants may be requested to apply for a clearance at a higher level.

We are an Equal Opportunity Employer who embraces and fosters a culture that supports diversity, inclusion, and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives, and backgrounds, and encourage applications from women, Aboriginal and Torres Strait Islander people, people with disability, people that identify as LGBTIQ+, and people from culturally and linguistically diverse backgrounds. 

We encourage you to apply now through the online portal by uploading a resume and a cover letter.